At a Glance
- Tasks: Provide high-quality support and collaborate with various stakeholders in the community.
- Company: Join South Gloucestershire Council, a dynamic and supportive team.
- Benefits: Flexible working environment, competitive hourly rate, and professional growth opportunities.
- Other info: Inclusive recruitment process; we support candidates of all backgrounds.
- Why this job: Make a positive impact on your community while gaining valuable experience.
- Qualifications: GCSEs in Maths and English, plus relevant administrative experience.
Join our Client South Gloucestershire Council's team as a Licensing Support Officer. Are you passionate about providing a high quality support service? Do you thrive in a collaborative environment? If so, we want you to join their team in Broad Lane, Yate.
Contract Type: Temporary
Hourly Rate: £13.47
Location: Broad Lane Council Offices Yate
About the Role: As a Licensing Support Officer, you will play a crucial role in the Environment and Community Services Department. Under the guidance of the Technical Support Team Leader, you will deliver efficient and responsive support to various sections, including Strategic Planning, Safe Strong Communities, and Street Care. Your work will directly contribute to the delivery of essential public services.
Key Responsibilities:
- Provide high-quality technical support and respond to service requests, queries, and complaints.
- Collaborate with internal and external stakeholders, including local councillors, businesses, and the public.
- Process service requests and applications, ensuring compliance with Council policy and relevant legislation.
- Maintain budgetary records and prepare official orders while providing accurate financial information to Service Managers.
- Assist in the democratic decision-making process by supporting report preparation and committee resolutions.
Who You Are: We are looking for a proactive individual who can:
- Prioritize and manage a diverse workload effectively.
- Communicate clearly and provide technical advice to customers.
- Demonstrate strong interpersonal skills, especially in potentially challenging situations.
- Work collaboratively within a team and support less experienced staff.
Qualifications:
- Relevant administrative and/or technical experience in a similar role.
- Minimum of five GCSEs at grade C or above, including Maths and English (or equivalent).
- NVQ Level 3 or equivalent experience is desirable.
- Proficiency in Microsoft Office and other relevant software applications.
Why Join Us?
- Be part of a dynamic and supportive team that values collaboration and innovation.
- Gain invaluable experience in a role that impacts the community positively.
- Enjoy a flexible working environment that encourages professional growth.
Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
Licensing Support Officer in Yate employer: Adecco
Join South Gloucestershire Council as a Licensing Support Officer and become part of a dynamic team dedicated to delivering high-quality public services in Yate. With a strong emphasis on collaboration, professional growth, and a supportive work culture, this role offers you the chance to make a meaningful impact in your community while enjoying a flexible working environment. We are committed to inclusivity and provide opportunities for all employees to thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Licensing Support Officer in Yate
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with current employees at South Gloucestershire Council. You never know who might give you the inside scoop on job openings or even put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the council's recent projects and initiatives. This shows your genuine interest in the role and helps you tailor your answers to demonstrate how you can contribute to their goals.
✨Tip Number 3
Practice your communication skills! As a Licensing Support Officer, you'll need to interact with various stakeholders. Role-play potential scenarios with friends or family to boost your confidence and refine your responses.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Licensing Support Officer in Yate
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Licensing Support Officer role. We want to see how you can contribute to our team and support the community effectively!
Showcase Your Communication Skills:Since this role involves collaborating with various stakeholders, it's essential to demonstrate your strong communication abilities. Use clear and concise language in your application to reflect how you can provide technical advice and support.
Highlight Relevant Experience:Don’t forget to mention any relevant administrative or technical experience you have. We’re looking for someone who can hit the ground running, so showcasing your background will help us see your potential fit for the team.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your details and ensure you’re considered for this exciting opportunity with South Gloucestershire Council!
How to prepare for a job interview at Adecco
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Licensing Support Officer. Familiarise yourself with the key tasks mentioned in the job description, such as providing technical support and collaborating with stakeholders. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Communication Skills
As this role involves interacting with various stakeholders, be prepared to discuss your communication style. Think of examples where you've effectively communicated complex information or resolved conflicts. This will show that you can handle potentially challenging situations with ease.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle specific situations related to licensing support. Prepare by thinking through scenarios where you had to prioritise tasks or manage a diverse workload. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
✨Demonstrate Your Team Spirit
Collaboration is key in this role, so be ready to share examples of how you've worked well in a team. Highlight any experiences where you supported less experienced colleagues or contributed to a positive team environment. This will show that you're not just a lone wolf but a team player who values collaboration.
