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- Tasks: Interview clients facing homelessness and provide essential support and advice.
- Company: Join a leading public sector client dedicated to making a difference.
- Benefits: Hybrid working, full-time hours, and valuable experience in the housing sector.
- Why this job: Make a real impact in people's lives while gaining hands-on experience.
- Qualifications: No extensive experience needed; just a passion for helping others.
- Other info: Great opportunity for career growth in a supportive environment.
The predicted salary is between 30000 - 42000 £ per year.
A fantastic opportunity has emerged for a Triage Officer to join the homelessness department of one of Adecco's most improved public sector clients in a temporary, on‑going assignment within their housing options team. Working hybridly (4 days each week in our client's Crawley office in West Sussex), this is a full‑time (37 hours per week, Monday to Friday) role. The successful candidate will interview clients (virtually, over the telephone or in person) who present themselves as homeless.
Key Responsibilities
- Triage all new homeless approaches
- Make enquiries to establish the reason to believe a client is eligible and homeless
- Set new households up on the system
- Record accurate case notes
- Check Section 21 validity (training can be provided)
- Book appointments for homeless advisers
- Make referrals and signpost to other support services
- Give general basic information and advice about housing options
This role would suit a junior homelessness professional. It would be great if the successful candidate had some knowledge of the Homelessness Reduction Act but extensive experience, S184s, PHPs and prevention work is not required.
Only applicants who are willing to work hybridly (4 days each week) in our client's Crawley office, can start on short notice and are comfortable with the above criteria need apply for this role.
Homelessness Triage Officer (temp: Crawley, West Sussex) in Worthing employer: Adecco
Contact Detail:
Adecco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Homelessness Triage Officer (temp: Crawley, West Sussex) in Worthing
✨Tip Number 1
Get to know the company before your interview! Research their values and recent projects. This will help us tailor our answers and show that we're genuinely interested in the role.
✨Tip Number 2
Practice common interview questions with a friend or in front of a mirror. We want to sound confident and articulate when discussing our experience and how it relates to the Homelessness Triage Officer role.
✨Tip Number 3
Prepare some thoughtful questions to ask at the end of the interview. This shows that we’re engaged and keen to learn more about the team and the challenges they face in the homelessness sector.
✨Tip Number 4
Follow up with a thank-you email after the interview. It’s a simple way to express our appreciation for the opportunity and reiterate our interest in the position. Plus, it keeps us on their radar!
We think you need these skills to ace Homelessness Triage Officer (temp: Crawley, West Sussex) in Worthing
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Homelessness Triage Officer role. Highlight any relevant experience or skills that match the job description, especially if you've worked in housing or support services before.
Show Your Passion: Let us see your enthusiasm for helping those in need. In your application, share why you're interested in this role and how you can contribute to the homelessness department. A personal touch goes a long way!
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon. We want to understand your qualifications and motivations without wading through unnecessary fluff.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Adecco
✨Know Your Stuff
Familiarise yourself with the Homelessness Reduction Act and any relevant policies. Even if you don’t have extensive experience, showing that you’ve done your homework will impress the interviewers and demonstrate your commitment to the role.
✨Practice Your Scenarios
Prepare for common interview questions related to triaging homeless cases. Think about how you would handle different client situations and be ready to discuss your thought process. This will show your problem-solving skills and empathy.
✨Show Your Communication Skills
Since you'll be interviewing clients in various formats, practice articulating your thoughts clearly and concisely. Consider doing mock interviews with friends or family to build confidence in your communication style.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the role and the team. This not only shows your interest but also helps you gauge if the position is the right fit for you. Questions about the support services available or the team dynamics can be great conversation starters.
