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- Tasks: Manage travel reconciliations, improve processes, and support department heads with KPIs.
- Company: Join a dynamic team in London focused on operational excellence and collaboration.
- Benefits: Enjoy one remote day per week and a supportive work environment.
- Why this job: Be part of a passionate team making a real impact while developing your skills.
- Qualifications: Proven admin experience, strong communication skills, and familiarity with data management tools.
- Other info: Equal Opportunities Employer; work permit may be required for non-residents.
The predicted salary is between 28800 - 43200 £ per year.
Location: Paddington (1 day remote on Friday)
Responsibilities:
- Manage the weekly Travel reconciliation process in collaboration with the Travel and Finance departments.
- Review and improve current operational processes and procedures to enhance efficiency and effectiveness.
- Review and develop service standards across operational departments.
- Support department heads in reporting KPIs for the workforce team.
- Maintain internal systems and records, including data entry and database management.
- Ensure data accuracy and accessibility for stakeholders.
- Manage inbound and outbound communication via platforms like AirCall and Zendesk.
- Assist the Director of Workforce with scheduling, minutes, and project coordination.
- Collaborate with colleagues, sharing best practices and ideas.
- Represent the organization appropriately as an ambassador.
Skills Required:
- Proven administrative and operational experience, data management, and KPI reporting skills.
- Excellent communication skills, familiarity with AirCall and Zendesk, process improvement abilities.
- Relationship management, multitasking, attention to detail, teamwork, time management, integrity, resilience, ability to work under pressure.
Join our passionate and dynamic workforce team! Apply today with your updated CV and contribute to our client's success.
Adecco acts as an employment agency for permanent and temporary staffing. We are an Equal Opportunities Employer.
Note: If you are not a passport holder of the country for the vacancy, you may need a work permit. Check our Blog for more info. Do not include bank or payment details in your application. Apply via the 'Apply now' button.
Workforce Operations Administrator employer: Adecco
Contact Detail:
Adecco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workforce Operations Administrator
✨Tip Number 1
Familiarise yourself with the tools mentioned in the job description, like AirCall and Zendesk. Having a solid understanding of these platforms will not only help you during the interview but also demonstrate your proactive approach to learning.
✨Tip Number 2
Highlight your experience in process improvement during conversations with our team. Be ready to discuss specific examples where you've enhanced operational efficiency, as this is a key responsibility for the role.
✨Tip Number 3
Showcase your communication skills by preparing thoughtful questions about the team dynamics and collaboration at StudySmarter. This will reflect your interest in teamwork and relationship management, which are crucial for the position.
✨Tip Number 4
Be prepared to discuss how you manage multiple tasks under pressure. Share strategies you've used in the past to maintain attention to detail while juggling various responsibilities, as this is essential for the Workforce Operations Administrator role.
We think you need these skills to ace Workforce Operations Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant administrative and operational experience. Focus on your data management skills and any experience with KPI reporting, as these are key for the Workforce Operations Administrator role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your excellent communication skills and familiarity with tools like AirCall and Zendesk. Mention specific examples of how you've improved processes in previous roles to demonstrate your fit for the position.
Highlight Relevant Skills: In your application, emphasise your relationship management, multitasking abilities, and attention to detail. These attributes are crucial for the role and should be clearly articulated in your application.
Follow Application Instructions: Ensure you apply via the 'Apply now' button on our website. Double-check that you have included all necessary documents and that your application is free from errors before submission.
How to prepare for a job interview at Adecco
✨Know Your Processes
Familiarise yourself with the operational processes and procedures relevant to the role. Be prepared to discuss how you would improve efficiency and effectiveness in these areas during the interview.
✨Showcase Your Communication Skills
Since excellent communication is key for this position, practice articulating your thoughts clearly. Be ready to provide examples of how you've effectively managed inbound and outbound communications in previous roles.
✨Demonstrate Data Management Expertise
Highlight your experience with data entry and database management. Prepare to discuss specific tools or systems you've used, and how you ensure data accuracy and accessibility for stakeholders.
✨Emphasise Team Collaboration
This role requires teamwork and sharing best practices. Think of instances where you've successfully collaborated with colleagues and be ready to share those experiences to illustrate your ability to work well in a team.
