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- Tasks: Help individuals and families facing homelessness secure stable housing solutions.
- Company: Join a passionate team at the City of Wolverhampton Council.
- Benefits: Competitive hourly rate, hybrid work model, and potential for permanent position.
- Other info: Supportive environment with opportunities for personal growth and development.
- Why this job: Make a real impact in your community and support those in need.
- Qualifications: GCSE English and Maths at grade C/4 or equivalent; experience in assessing homelessness cases.
Join Our Team as a Homelessness Officer! Are you passionate about making a difference in the lives of individuals and families facing homelessness? We are looking for a dedicated and empathetic Homelessness Officer to join our dynamic team for a temporary contract of 3 months, with the opportunity for a permanent post within the team. If you're ready to take on a fulfilling role that allows you to help residents secure stable housing solutions, we want to hear from you!
Position: Homelessness Officer
Contract Type: Temporary
Hourly Rate: £18.85 per hour
Contract Length: 3 months
Working Pattern: Full Time
Location: City of Wolverhampton Council, Civic Centre, St. Peter's Square, Wolverhampton, West Midlands, WV1 1SH
Workstyle: Hybrid - 3 days in the Civic Centre and 2 days working from home.
Key Responsibilities:
- Prevent Homelessness: Assist residents in retaining their current accommodation or finding suitable alternatives through tailored Personal Housing Plans.
- Provide Front-line Support: Engage directly with residents via face-to-face interactions, phone calls, emails, and home visits, always with sensitivity and professionalism.
- Collaborate: Work closely with internal teams and external partners to facilitate tenancy sustainment and access to housing solutions.
- Advise Residents: Investigate and assess housing options for those at risk of homelessness, ensuring they understand their rights and available support.
- Maintain Records: Ensure compliance with data collection for the Ministry of Housing, Communities and Local Government and uphold the highest standards of documentation.
What We're Looking For:
- Qualifications: GCSE English and Mathematics at grade C/4 or equivalent (Certificate In Housing Practice qualification Level 3 desirable but not essential).
- Experience: Demonstrated ability to assess homelessness cases, with a solid understanding of relevant legislation and a commitment to working with diverse communities.
- Skills: Excellent communication, empathy, and negotiation skills, with a knack for maintaining resilience in high-pressure situations.
- Personal Qualities: A team player who can also work independently, displaying creativity in problem-solving and strong organisational skills.
Why Join Us?
- Impactful Work: Be part of a dedicated team committed to preventing and relieving homelessness in the community.
- Supportive Environment: Work alongside passionate colleagues who share your dedication to social inclusion and reducing inequality.
If you're ready to make a real impact and support individuals and families in need, apply now to become our Homelessness Officer!
How to Apply: Please submit your CV and a cover letter outlining your relevant experience and motivation for applying. We can't wait to hear from you!
Note: This role is subject to a satisfactory Disclosure and Barring Service (DBS) check. Together, let's create a brighter future for those facing homelessness in our community!
Deadline for applications: Monday 16th March 2026
Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Homelessness Officer in Wolverhampton employer: Adecco
Contact Detail:
Adecco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Homelessness Officer in Wolverhampton
✨Tip Number 1
Network like a pro! Reach out to people in the homelessness sector, attend local events, and connect with organisations that align with your passion. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to homelessness and housing solutions. Think about your experiences and how they relate to the role of a Homelessness Officer. We want you to shine when it’s your turn to impress!
✨Tip Number 3
Showcase your empathy and communication skills during interviews. Share stories that highlight your ability to connect with individuals facing challenges. Remember, this role is all about making a difference, so let your passion shine through!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we love seeing candidates who are proactive and engaged in the process. Let’s get you on board!
We think you need these skills to ace Homelessness Officer in Wolverhampton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience and skills that are relevant to the Homelessness Officer role. We want to see how your background aligns with our mission to support individuals facing homelessness.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for helping others and explain why you’re the perfect fit for our team. We love hearing personal stories that connect to our work.
Showcase Your Communication Skills: As a Homelessness Officer, communication is key. Use clear and concise language in your application to demonstrate your ability to engage effectively with residents and colleagues alike.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Adecco
✨Know Your Stuff
Make sure you understand the key responsibilities of a Homelessness Officer. Familiarise yourself with relevant legislation and housing options available for those at risk of homelessness. This will show your commitment and knowledge during the interview.
✨Show Your Empathy
As a Homelessness Officer, empathy is crucial. Prepare examples from your past experiences where you've demonstrated compassion and understanding towards individuals in difficult situations. This will help you connect with the interviewers and highlight your suitability for the role.
✨Practice Your Communication Skills
Since you'll be engaging with residents face-to-face and over the phone, practice clear and effective communication. Consider role-playing common scenarios you might encounter, so you can demonstrate your negotiation skills and professionalism during the interview.
✨Ask Thoughtful Questions
Prepare some insightful questions about the team dynamics and the challenges faced by the department. This shows your genuine interest in the role and helps you assess if the organisation aligns with your values and goals.