At a Glance
- Tasks: Support vulnerable adults in achieving independent living through expert housing management.
- Company: Not-for-profit provider dedicated to making a difference in communities.
- Benefits: Professional growth opportunities, training, and a collaborative work environment.
- Other info: Join a dynamic team where your contributions truly matter.
- Why this job: Make a real impact in people's lives while developing your career in housing.
- Qualifications: CIH Level 3 qualification preferred; experience in housing management is essential.
The predicted salary is between 31500 - 38500 £ per year.
Join the Team as a Housing Officer - Hertfordshire/Essex (Permanent Position)
Please double check you have the right level of experience and qualifications by reading the full overview of this opportunity below.
We are working with a not-for-profit registered provider of supported housing for vulnerable adults across the UK, dedicated to making a difference in our communities.
We are excited to announce an opportunity for a passionate and dedicated Housing Officer to join the team!
Role
Overview:
As a Housing Officer, you will provide expert housing support to individuals living in Specialised Supported Housing within a defined region.
Your primary goal will be to enable tenants to maintain their tenancies and achieve their aspirations for independent living.
Key Responsibilities
Tenant Support & Management:- Guide tenants through the sign-up process, ensuring Housing Benefit applications are completed.
- Address tenancy-related issues with professionalism and empathy, collaborating with on-site support staff to find solutions.
- Provide expert advice on tenancy management, helping tenants overcome challenges and maintain their homes.
Lettings & Allocations:- Ensure all allocations comply with housing policies and legislation.
- Manage tenancy terminations and ensure smooth transitions for tenants.
- Collaborate with support teams to check applicant suitability, particularly regarding health and safety.
Rents & Benefits:- Ensure timely completion of Housing Benefit applications and liaise with the Income and Revenues team to resolve any issues.
- Assist staff in managing bad debts and provide expert housing advice.
Scheme Reviews & Inspections:- Conduct property visits to monitor tenant wellbeing and property conditions.
- Participate in care planning and liaise with healthcare professionals when necessary.
What We're Looking For
Qualifications:- CIH qualified Level 3 (desirable).
- Relevant housing management qualifications.
Skills & Experience:- Proven experience in a housing association or similar role.
- Strong understanding of Housing Benefit regulations and the Supported Housing sector.
- Excellent communication skills and a resilient, 'can-do' attitude.
Why Join Us?
Impactful
Work: Play a key role in supporting vulnerable adults on their journey to independent living.
Professional
Growth: Opportunities for training and development in housing management and related fields. xgikmsk
Dynamic
Environment: Work in a collaborative atmosphere where your contributions truly matter.
Addit...
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