Customer Service Administrator - Hybrid in Warrington
Customer Service Administrator - Hybrid

Customer Service Administrator - Hybrid in Warrington

Warrington Full-Time 26400 - 26400 £ / year (est.) Home office (partial)
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Adecco

At a Glance

  • Tasks: Support community safety by resolving customer queries and maintaining accurate records.
  • Company: Respected local government organisation dedicated to community service.
  • Benefits: Hybrid work model, hands-on experience, and opportunities for personal growth.
  • Other info: Inclusive environment with support for all backgrounds and abilities.
  • Why this job: Make a real impact in your community while developing valuable skills.
  • Qualifications: No experience needed; just bring your communication skills and a positive attitude.

The predicted salary is between 26400 - 26400 £ per year.

Join the Team That Keeps Our Community Safe and Secure! Are you ready to make a real impact in your community? Our client, a highly respected local government organisation, is on the lookout for passionate individuals to support their field operation and achieve service delivery performance targets. This role brings a variety of challenges and tasks, you will be instrumental in protecting the public and making a difference to people's lives.

Assignment Details:

  • The role is working 40 hours per week, working between the hours of 6:30am-8:30pm (rolling shifts every 6 weeks) and you will be working 2 in 4 weekends.
  • Pay rate is £12.71.
  • Start Date 18th of May.
  • Training will be onsite for expected 3-4 weeks between the hours of 9am-5pm, once complete the role will become hybrid - working 3 days from home and 2 days at the Warrington office.

Why You'll Love Working With Us:

  • Gain invaluable hands-on experience.
  • Thrive in a supportive and inclusive work environment.
  • Unlock opportunities for personal and professional growth.

Your Role:

  • Respond and resolve customer contacts in a professional and timely manner and in line with associated processes and procedures.
  • Record information on contacts as and when required and maintain accurate records and systems.
  • Manage and protect all customer information, this includes sensitive information in accordance with the relevant legislation.
  • Resolve all dissatisfaction during the first point of contact wherever possible.

What You Bring:

  • No prior experience needed - we'll provide all the training you need!
  • DBS clearance.
  • Outstanding communication and interpersonal skills with an excellent standard of verbal English.
  • Ability to work flexibly, both independently and as part of a dynamic team.
  • Keen attention to detail and strong problem-solving abilities.

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

Customer Service Administrator - Hybrid in Warrington employer: Adecco

Join a highly respected local government organisation that prioritises community safety and security. With a supportive and inclusive work culture, employees benefit from invaluable hands-on experience, flexible hybrid working arrangements, and ample opportunities for personal and professional growth. This role not only allows you to make a meaningful impact in people's lives but also fosters a dynamic environment where your contributions are valued.
Adecco

Contact Detail:

Adecco Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Service Administrator - Hybrid in Warrington

✨Tip Number 1

Get to know the company! Research their values and mission. When you understand what they stand for, you can tailor your conversations to show how you fit right in.

✨Tip Number 2

Practice your communication skills! Since this role is all about customer service, being able to articulate your thoughts clearly will set you apart. Try mock interviews with friends or family.

✨Tip Number 3

Network like a pro! Connect with current employees on LinkedIn or attend local events. Building relationships can give you insider info and might even lead to a referral.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and making a difference in the community.

We think you need these skills to ace Customer Service Administrator - Hybrid in Warrington

Customer Service Skills
Communication Skills
Interpersonal Skills
Attention to Detail
Problem-Solving Skills
Record Keeping
Data Management
Flexibility
Teamwork
Independence
Time Management
Adaptability
Legislative Compliance

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role. We want to see your passion for customer service and how you can make a difference in our community!

Show Off Your Communication Skills: Since this role involves a lot of interaction, let your written communication shine! Use clear and concise language, and don’t forget to proofread for any typos or errors before hitting send.

Be Yourself: We’re looking for genuine individuals who are ready to make an impact. Don’t be afraid to let your personality come through in your application – we want to know the real you!

Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get you on the path to joining our team!

How to prepare for a job interview at Adecco

✨Know the Role Inside Out

Before your interview, make sure you thoroughly understand the job description. Familiarise yourself with the key responsibilities and how they align with your skills. This will help you articulate why you're a great fit for the Customer Service Administrator role.

✨Showcase Your Communication Skills

Since outstanding communication is crucial for this position, prepare examples of how you've effectively communicated in past roles. Think about times when you resolved issues or helped customers, as these stories will demonstrate your ability to handle customer contacts professionally.

✨Demonstrate Problem-Solving Abilities

Be ready to discuss specific instances where you've tackled challenges or solved problems. The interviewers will want to see your keen attention to detail and how you approach resolving dissatisfaction at the first point of contact.

✨Ask Thoughtful Questions

Prepare some insightful questions to ask at the end of your interview. This shows your genuine interest in the role and the organisation. You might ask about the training process or how success is measured in the role, which can also give you valuable insights into what to expect.

Customer Service Administrator - Hybrid in Warrington
Adecco
Location: Warrington
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