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- Tasks: Manage enquiries, coordinate reports, and provide top-notch administrative support.
- Company: Join a forward-thinking team within the Housing and Regeneration Directorate.
- Benefits: Competitive hourly rate, hybrid working, and professional development opportunities.
- Why this job: Make a real impact in local councils while developing your skills.
- Qualifications: Organised, detail-oriented, and skilled in communication and Microsoft Office.
- Other info: Dynamic environment with potential for contract extension and career growth.
Is this your next job? Read the full description below to find out, and do not hesitate to make an application.
Location: Wandsworth, Hybrid working once training completed (3 days remote / 2 days office)
Hourly rate: £20.03 PAYE / £26.53 UMB Per Hour
Contract Length: 3-month contract (possibility of extension)
Working Pattern: Full Time, Monday - Friday, 36 hours
ASAP Start
About the Role
We are seeking a Senior Business Support Officer to join our dynamic Business Support team within the Housing and Regeneration Directorate. This is an exciting opportunity to play a key role in delivering high-quality administrative and business support services across two forward-thinking councils. As part of the Richmond/Wandsworth Shared Staffing Arrangement, you will work in an innovative environment that values adaptability, collaboration, and continuous improvement. We invest in our people and offer excellent opportunities for professional development and progression.
Key Responsibilities
- Manage and monitor enquiries from elected Members, complaints, and Ombudsman cases.
- Administer Freedom of Information and Data Protection requests, ensuring compliance and providing expert advice.
- Coordinate departmental reports and responses to Council questions.
- Support the Departmental Management Team with diary management, correspondence, and project assistance.
- Produce accurate statistical and performance reports.
- Oversee processes such as eviction case administration and participation in the Council's Check Before Contact Register.
- Ensure confidentiality and deliver exceptional customer service to residents, officers, and external agencies.
About You
- Highly organised, detail-oriented, and able to manage competing priorities under pressure.
- Skilled in communication, with the ability to engage diplomatically and effectively with diverse stakeholders.
- Proficient in Microsoft Word and Excel (advanced level) and experienced with Access and PowerPoint.
- Knowledgeable about Data Protection and Freedom of Information legislation and SAR processes.
- Analytical, with strong numerical and problem-solving skills.
- A team player who values collaboration and confidentiality.
Senior Business Support Officer in Wandsworth employer: Adecco
Contact Detail:
Adecco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Business Support Officer in Wandsworth
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for a Senior Business Support Officer role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the councils you'll be working with. Understand their values and recent projects. This will help you tailor your answers and show that you're genuinely interested in contributing to their goals.
✨Tip Number 3
Practice your communication skills! As a Senior Business Support Officer, you'll need to engage with various stakeholders. Role-play common interview questions with a friend to boost your confidence and refine your responses.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Senior Business Support Officer in Wandsworth
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience for the Senior Business Support Officer role. We want to see how your skills align with the key responsibilities mentioned in the job description.
Showcase Your Skills: Don’t forget to emphasise your proficiency in Microsoft Word, Excel, and other tools mentioned. We’re looking for someone who can hit the ground running, so let us know how you’ve used these skills in past roles!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your points are easy to read and understand. Avoid jargon unless it’s relevant to the role.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Adecco
✨Know Your Stuff
Make sure you brush up on the key responsibilities listed in the job description. Understand how to manage enquiries, handle complaints, and administer Freedom of Information requests. Being able to discuss these topics confidently will show that you're ready for the role.
✨Show Off Your Skills
Prepare to demonstrate your proficiency in Microsoft Word, Excel, Access, and PowerPoint. Maybe even bring along a sample report or presentation you've created. This will give you a chance to showcase your analytical skills and attention to detail.
✨Be a Team Player
Highlight your experience working collaboratively in a team environment. Share examples of how you've successfully engaged with diverse stakeholders and managed competing priorities. This will resonate well with their focus on adaptability and collaboration.
✨Stay Calm Under Pressure
Since the role involves managing multiple tasks, be prepared to discuss how you handle stress and tight deadlines. Share specific strategies you use to stay organised and maintain confidentiality while delivering exceptional customer service.
