Remote - IT support Engineer in Wales, Wrexham
Remote - IT support Engineer

Remote - IT support Engineer in Wales, Wrexham

Wales +1 Full-Time 34000 - 40000 £ / year (est.) Home office (partial)
Adecco

At a Glance

  • Tasks: Support IT infrastructure and drive digital transformation with innovative tech solutions.
  • Company: Join a forward-thinking organisation with a collaborative and inclusive culture.
  • Benefits: Competitive salary, career progression, remote work, and opportunities for global travel.
  • Other info: Dynamic environment with excellent professional development opportunities.
  • Why this job: Make a real impact on digital projects using cutting-edge technologies.
  • Qualifications: HNC/HND or Degree in IT/Software Development and 1-2 years' experience.

The predicted salary is between 34000 - 40000 £ per year.

Location: Ruabon, Wrexham

Salary: £34,000-£40,000

Job Type: Permanent

Hours: Monday-Thursday: 08:00-17:15, Working Fridays: 08:00-16:15, Approx. 21-23 non-working Fridays per year

ABOUT THE ROLE

I'm recruiting on behalf of a client for an IT Engineer who will play a key role in supporting the management of the organisation's IT infrastructure and driving digital transformation. You will provide high-quality IT support, ensure the smooth daily running of systems, and collaborate with the tech team to help develop bespoke, award-winning software platforms. This position offers excellent career progression and the opportunity to build innovative IT solutions using a range of programming languages.

RESPONSIBILITIES

  • Manage Active Directory, Windows & Ubuntu Servers, SQL Server & MySQL, and virtual environments (VMware, vSphere)
  • Oversee backups (Veeam), documentation (Confluence), and Synology DSM
  • Provide support for Microsoft 365 and Windows operating systems
  • Work with Fortinet FortiOS, Certero, and Axonius
  • Install software and assist with network administration
  • Configure and maintain laptops/desktops, printer servers, switches, firewalls, and Raspberry Pi devices
  • Deliver local and remote user support
  • Collaborate with HQ and branch offices via MS Teams
  • Support database management, system queries, and BI reporting
  • Maintain Windows Server roles including IIS, Print Server, File Server, and Terminal Services
  • Use CLI, SSH, and ZPL label printing tools
  • Contribute to AI-driven system improvements and tech innovations

WHAT YOU'LL NEED TO BE SUCCESSFUL

  • Knowledge of FIA framework, IT documentation control, and Cisco Meraki cloud
  • Skills in Laravel, PHP, Python, C#.NET Core, and SSH
  • Understanding of common network protocols, GitHub, Metabase, and Visual Studio Code
  • Experience with Jira, Confluence, MerakiCloud, Azure Data Studio, and SharePoint
  • Ability to produce BI reports from company systems
  • Experience with virtual desktop infrastructure
  • Strong CLI and label printer (ZPL) experience

ABOUT YOU

  • Passionate about IT, cybersecurity, and preventing emerging threats
  • Completed HNC/HND or Degree in IT/Software Development
  • 1-2 years' experience within an IT environment
  • Clear communicator capable of simplifying complex technical issues

WHY THIS ROLE IS A GREAT OPPORTUNITY

  • Work with cutting-edge technologies and contribute to meaningful digital projects
  • Supportive, collaborative, and inclusive working culture
  • Excellent opportunities for progression and professional development
  • Chance to travel to global sites within the wider organisation
  • An opportunity to make a real impact and shape future systems

Locations

Wales Wrexham

Remote - IT support Engineer in Wales, Wrexham employer: Adecco

Join a forward-thinking organisation in Ruabon, Wrexham, where you will be at the forefront of IT innovation and digital transformation. With a supportive and inclusive work culture, this role offers excellent career progression opportunities, the chance to work with cutting-edge technologies, and the ability to make a significant impact on future systems. Enjoy a balanced work-life schedule with generous non-working Fridays and the potential for global travel within the company.
Adecco

Contact Detail:

Adecco Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Remote - IT support Engineer in Wales, Wrexham

✨Tip Number 1

Network like a pro! Reach out to folks in the IT industry on LinkedIn or at local meetups. You never know who might have the inside scoop on job openings or can refer you directly.

✨Tip Number 2

Show off your skills! Create a portfolio showcasing your projects, especially those involving programming languages like PHP or Python. This gives potential employers a taste of what you can do beyond just a CV.

✨Tip Number 3

Prepare for interviews by practising common technical questions and scenarios related to IT support. We recommend doing mock interviews with friends or using online platforms to boost your confidence.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen. Plus, we often have exclusive roles listed that you won’t find anywhere else.

We think you need these skills to ace Remote - IT support Engineer in Wales, Wrexham

Active Directory Management
Windows Server Administration
Ubuntu Server Management
SQL Server
MySQL
VMware
Veeam Backup Solutions
Microsoft 365 Support
Network Administration
Software Installation
CLI Proficiency
SSH Skills
ZPL Label Printing
Laravel
PHP
Python
C#.NET Core
Understanding of Network Protocols
Experience with GitHub
BI Reporting
Virtual Desktop Infrastructure

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the IT Engineer role. Highlight relevant experience with Active Directory, SQL Server, and any programming languages mentioned in the job description. We want to see how your skills match what we're looking for!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about IT and how your background makes you a great fit for this role. Don't forget to mention any specific projects or achievements that relate to the responsibilities listed.

Show Off Your Technical Skills: When filling out your application, be sure to showcase your technical skills clearly. Mention your experience with tools like VMware, Microsoft 365, and any programming languages you know. We love seeing candidates who can demonstrate their expertise!

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy to do!

How to prepare for a job interview at Adecco

✨Know Your Tech Inside Out

Make sure you brush up on your knowledge of Active Directory, Windows & Ubuntu Servers, and the various programming languages mentioned in the job description. Being able to discuss your experience with these technologies confidently will show that you're ready to hit the ground running.

✨Showcase Your Problem-Solving Skills

Prepare some examples of how you've tackled IT issues in the past. Whether it's a tricky network problem or a software installation gone wrong, being able to articulate your thought process and solutions will impress the interviewers and demonstrate your hands-on experience.

✨Familiarise Yourself with Collaboration Tools

Since this role involves working with teams via MS Teams and using tools like Jira and Confluence, make sure you're comfortable discussing how you've used these platforms in previous roles. Highlighting your ability to collaborate effectively will be key in showing you're a team player.

✨Ask Insightful Questions

Prepare some thoughtful questions about the company's IT infrastructure and future projects. This not only shows your genuine interest in the role but also gives you a chance to assess if the company aligns with your career goals and values.

Remote - IT support Engineer in Wales, Wrexham
Adecco
Location: Wales

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