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For Companies At a Glance
- Tasks: Support IT infrastructure and drive digital transformation with innovative solutions.
- Company: Join a forward-thinking tech company with a collaborative culture.
- Benefits: Competitive salary, remote work, and excellent career progression opportunities.
- Other info: Inclusive environment with opportunities to travel globally.
- Why this job: Work with cutting-edge tech and make a real impact on digital projects.
- Qualifications: Passion for IT, 1-2 years experience, and relevant qualifications.
The predicted salary is between 34000 - 40000 £ per year.
Location: Ruabon, Wrexham
Salary: £34,000-£40,000
Job Type: Permanent
Hours: Monday-Thursday: 08:00-17:15, Working Fridays: 08:00-16:15, Approx. 21-23 non-working Fridays per year
ABOUT THE ROLE
I'm recruiting on behalf of a client for an IT Engineer who will play a key role in supporting the management of the organisation's IT infrastructure and driving digital transformation. You will provide high-quality IT support, ensure the smooth daily running of systems, and collaborate with the tech team to help develop bespoke, award-winning software platforms. This position offers excellent career progression and the opportunity to build innovative IT solutions using a range of programming languages.
RESPONSIBILITIES
- Manage Active Directory, Windows & Ubuntu Servers, SQL Server & MySQL, and virtual environments (VMware, vSphere)
- Oversee backups (Veeam), documentation (Confluence), and Synology DSM
- Provide support for Microsoft 365 and Windows operating systems
- Work with Fortinet FortiOS, Certero, and Axonius
- Install software and assist with network administration
- Configure and maintain laptops/desktops, printer servers, switches, firewalls, and Raspberry Pi devices
- Deliver local and remote user support
- Collaborate with HQ and branch offices via MS Teams
- Support database management, system queries, and BI reporting
- Maintain Windows Server roles including IIS, Print Server, File Server, and Terminal Services
- Use CLI, SSH, and ZPL label printing tools
- Contribute to AI-driven system improvements and tech innovations
WHAT YOU'LL NEED TO BE SUCCESSFUL
- Knowledge of FIA framework, IT documentation control, and Cisco Meraki cloud
- Skills in Laravel, PHP, Python, C#.NET Core, and SSH
- Understanding of common network protocols, GitHub, Metabase, and Visual Studio Code
- Experience with Jira, Confluence, MerakiCloud, Azure Data Studio, and SharePoint
- Ability to produce BI reports from company systems
- Experience with virtual desktop infrastructure
- Strong CLI and label printer (ZPL) experience
ABOUT YOU
- Passionate about IT, cybersecurity, and preventing emerging threats
- Completed HNC/HND or Degree in IT/Software Development
- 1-2 years' experience within an IT environment
- Clear communicator capable of simplifying complex technical issues
WHY THIS ROLE IS A GREAT OPPORTUNITY
- Work with cutting-edge technologies and contribute to meaningful digital projects
- Supportive, collaborative, and inclusive working culture
- Excellent opportunities for progression and professional development
- Chance to travel to global sites within the wider organisation
- An opportunity to make a real impact and shape future systems
Locations
IT Support Engineer {FULLY REMOTE} in Wales, Wrexham employer: Adecco
Contact Detail:
Adecco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Engineer {FULLY REMOTE} in Wales, Wrexham
✨Tip Number 1
Network like a pro! Reach out to folks in the IT industry on LinkedIn or at local meetups. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your projects, especially those involving programming languages like PHP or Python. This gives potential employers a taste of what you can do.
✨Tip Number 3
Prepare for interviews by brushing up on common technical questions and scenarios related to IT support. Practise explaining complex issues in simple terms – it’s a key skill they’ll be looking for!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace IT Support Engineer {FULLY REMOTE} in Wales, Wrexham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the IT Support Engineer role. Highlight your knowledge of Active Directory, Windows & Ubuntu Servers, and any programming languages you’re familiar with. We want to see how you can contribute to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about IT and how your background aligns with our needs. Don’t forget to mention your experience with tools like Jira and Confluence, as they’re super relevant to the role.
Show Off Your Problem-Solving Skills: In your application, give examples of how you've tackled technical challenges in the past. We love seeing candidates who can simplify complex issues and provide effective solutions, so share those stories with us!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, we can’t wait to hear from you!
How to prepare for a job interview at Adecco
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Active Directory, Windows & Ubuntu Servers, and SQL Server. Be ready to discuss your experience with these technologies and how you've used them in past roles. This will show that you're not just familiar with the tools but can also apply them effectively.
✨Showcase Your Problem-Solving Skills
Prepare to share specific examples of how you've tackled IT issues in the past. Think about times when you provided support for Microsoft 365 or resolved network problems. Highlighting your problem-solving abilities will demonstrate your value as an IT Support Engineer.
✨Communicate Clearly and Confidently
As a clear communicator, you'll need to simplify complex technical issues for non-technical users. Practice explaining some of the more intricate aspects of IT in layman's terms. This will help you stand out as someone who can bridge the gap between tech and users.
✨Be Ready to Discuss Future Innovations
Since the role involves contributing to AI-driven system improvements, think about how emerging technologies could impact IT support. Prepare to discuss your thoughts on future trends in IT and how you can contribute to innovative solutions within the company.