At a Glance
- Tasks: Process customer orders and ensure smooth order fulfilment in a fast-paced environment.
- Company: Join a global engineering organisation with a focus on the energy sector.
- Benefits: Enjoy hybrid working, career development, and competitive salary with great benefits.
- Other info: Opportunity for long-term career growth in a world-class manufacturing setting.
- Why this job: Be part of a supportive team and make a real impact in customer service.
- Qualifications: Strong organisational skills and a passion for customer service are essential.
The predicted salary is between 17 - 17 £ per hour.
Order Engagement Administrator
Location
Ulverston, Cumbria (Hybrid working available subject to business needs)
Contract
Full-Time
Payrate
About the Role
An exciting opportunity has arisen for an organised and customer-focused Order Engagement Administrator to join a global engineering and manufacturing organisation supporting the energy sector.
Working within a fast-paced Order Engagement team, you'll play a key role in ensuring customer purchase orders are processed accurately and efficiently from receipt through to delivery.
You'll work closely with both internal departments and customers to provide exceptional service while maintaining high standards of quality and on‑time delivery.
This is an excellent opportunity for someone looking to build a long-term career within a world‑class manufacturing environment.
Key Responsibilities
- Process customer purchase orders accurately and efficiently.
- Maintain and update order tracking systems, ensuring Real Time visibility of order status.
- Liaise with customers and internal stakeholders to resolve order queries and documentation issues.
- Provide timely updates to customers regarding order progress.
- Support the team with general administration, data entry and documentation.
- Ensure all order information is recorded accurately within internal systems.
- Assist with continuous improvement initiatives to enhance order processing and customer experience.
- Build strong relationships with internal teams to ensure smooth order fulfilment.
What We're Looking For
- Excellent organisational skills with exceptional attention to detail.
- Strong customer service and communication skills.
- Ability to work effectively in a fast-paced environment.
- Confident using Microsoft Office applications.
- Ability to manage multiple priorities while maintaining accuracy.
- Self‑motivated with the ability to work independently once trained.
- A willingness to learn new systems and develop product knowledge.
Desirable Experience
- Previous experience within a customer service, sales support, administration or order processing role.
- Experience using ERP or PLM systems (such as SAP or Teamcenter) is advantageous but not essential.
- A qualification in Business or a related subject would be beneficial but is not required.
- What's on Offer
- Hybrid working opportunities (subject to business requirements).
- Career development and ongoing training.
- Opportunity to join a globally recognised engineering organisation.
- Collaborative and supportive team environment.
- Competitive salary and comprehensive employee benefits.
- #J-18808-Ljbffr
EN-Order Engagement Administrator in Ulverston employer: Adecco
Adecco is an excellent employer, offering a supportive work culture that values flexibility and work-life balance, particularly for the Seasonal DBS Cleaner role in Chelmsford. Employees benefit from a competitive pension scheme and various incentives, alongside opportunities for personal growth and development within a dynamic team environment, making it a rewarding place to contribute to the cleanliness of educational settings.
