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- Tasks: Engage with customers over the phone and drive sales through strong relationships.
- Company: Join a leading retail provider known for professionalism and friendliness.
- Benefits: Earn a competitive salary, enjoy 25 days holiday, and great incentives.
- Why this job: Kickstart your sales career in a dynamic environment with real impact.
- Qualifications: Strong communication skills and previous sales or customer service experience.
- Other info: Flexible working hours with opportunities for offsite events and teamwork.
The predicted salary is between 28000 - 42000 £ per year.
Join our client, a leading retail provider, as a Telephone Sales Advisor! If you have a passion for sales and a knack for building strong customer relationships, this is the role for you. With a competitive OTE salary of £35,000-£40,000, plus great benefits, this permanent position offers an exciting opportunity to take your sales career to the next level.
As a Telephone Sales Advisor, you will be responsible for handling inbound enquiries, qualifying prospects, and achieving sales targets. You will have the chance to develop leads through your own investigations and research, identifying suitable options for prospects, and upselling higher margin products whenever possible. Maintaining strong customer relationships, you will arrange demonstrations and negotiate pricing within agreed limits. Your IT and database skills will come in handy as you utilise our in-house systems to produce quotations and sales orders.
Skills/Competencies:
- Strong interpersonal and verbal skills
- Empathic and assertive communication style
- Excellent telephone techniques
- Strong written communication skills
- Ability to work independently with minimal supervision and meet targets
- Proficiency in IT and database systems (Microsoft Office, CRM, SAGE)
- Motivated to achieve financial incentives
- Teamwork abilities to collaborate inter-departmentally
Experience:
- Previous experience in telemarketing, telesales, or customer services with a desire to sell
- Competence in phone handling
- Experience in handling sensitive personal situations (e.g., finance, medical) is an advantage
Working Hours:
Monday to Friday - 9:00 am to 5:30 pm (one-hour lunch break). Occasional Saturday work for exhibitions.
Holidays:
Enjoy 25 days of annual leave, plus statutory bank holidays.
Our client's company ethos emphasises professionalism, expertise, and friendliness. As part of their team, you will have the opportunity to attend offsite events and interact with customers onsite. You will play a pivotal role in building our client's brand and driving sales success.
If you are a motivated sales professional with great communication skills and a passion for customer satisfaction, apply now and take the first step towards joining our client's dynamic sales team. Don't miss out on this fantastic opportunity to excel in your career and enjoy excellent rewards and benefits. Submit your application today!
Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
Internal Customer Sales Advisor in Thatcham employer: Adecco
Contact Detail:
Adecco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Customer Sales Advisor in Thatcham
✨Tip Number 1
Get to know the company inside out! Research their values, products, and recent news. This way, when you chat with them, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice your phone skills! Since this role is all about telephone sales, grab a friend and do some mock calls. Focus on being friendly, assertive, and clear – it’ll make a world of difference during your interview.
✨Tip Number 3
Prepare some questions to ask them! This shows you’re genuinely interested in the role and helps you figure out if it’s the right fit for you. Think about what you want to know about their team or sales strategies.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re here to support you every step of the way in landing that dream job!
We think you need these skills to ace Internal Customer Sales Advisor in Thatcham
Some tips for your application 🫡
Show Off Your Sales Skills: When you're writing your application, make sure to highlight your sales experience and any achievements. We want to see how you've built strong customer relationships and hit those targets in the past!
Be Personable: Since this role is all about communication, let your personality shine through in your written application. Use a friendly tone and show us that you can connect with customers just as well on paper as you can over the phone.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. We love seeing candidates who understand what we’re looking for and can demonstrate how they fit the bill.
Apply Through Our Website: Make sure to submit your application through our website. It’s the easiest way for us to keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Adecco
✨Know Your Product
Before the interview, make sure you understand the products and services offered by the company. Research their offerings and think about how you can upsell or demonstrate these products to potential customers. This knowledge will help you answer questions confidently and show your passion for sales.
✨Practice Your Communication Skills
As a Telephone Sales Advisor, strong verbal communication is key. Practice your telephone techniques with a friend or family member. Focus on being clear, concise, and engaging. Remember, your ability to build rapport over the phone can set you apart from other candidates.
✨Prepare for Common Scenarios
Think about common customer scenarios you might encounter in this role, such as handling objections or negotiating prices. Prepare responses that showcase your empathic and assertive communication style. This will demonstrate your readiness to handle sensitive situations effectively.
✨Show Your Motivation
During the interview, express your motivation to achieve sales targets and financial incentives. Share examples of past successes in sales or customer service roles. This will highlight your drive and commitment to contributing to the company's success.
