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- Tasks: Handle admin tasks, resolve queries, and schedule customer appointments.
- Company: Join a market-leading organization with a friendly and supportive culture.
- Benefits: Enjoy a competitive salary, convenient office location, and nearby parking.
- Why this job: Gain valuable experience in customer service while working in a fast-paced environment.
- Qualifications: Previous customer service experience and strong communication skills required.
- Other info: This is a temporary role for 4 weeks, full-time hours.
The predicted salary is between 28800 - 43200 £ per year.
Customer Service Administrator Advisor – Temporary Role Working Hours: Full Time, 40 hours per week, Monday to Friday between 08.30 – 17.00 Contract Type: Temporary – 4 weeks Key Responsibilities: Handling administrative tasks including new quotations, booking new jobs, resolving queries, and providing updates. Outbound customer calls Review and validate job bookings, ensuring parts are checked and authorised before the appointment date. Proactively contact customers to schedule appointments for those who have not selected a booking date. Complete and submit insurance authorisation requests. Maintain accurate and up-to-date job notes. Key Requirements: Previous experience in a customer service role. Excellent communication and problem-solving skills. Strong attention to detail. Ability to work in a fast-paced environment. Proficient in using computer systems and software. Why join our client’s team? Friendly and supportive work environment. Opportunity to work with a market-leading organisation. Conveniently located office, just a 9-minute walk from Bristol Temple Meads train station. Nearby parking available within a 2-minute walking distance from the office. Competitive salary and benefits package.
Temporary Customer Service Administrator employer: Adecco
Contact Detail:
Adecco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Temporary Customer Service Administrator
✨Tip Number 1
Familiarize yourself with common customer service scenarios and how to handle them effectively. This will help you demonstrate your problem-solving skills during the interview.
✨Tip Number 2
Practice your communication skills by engaging in conversations with friends or family. Being articulate and clear will make a great impression when you interact with potential employers.
✨Tip Number 3
Research the company and its services thoroughly. Understanding their operations will allow you to ask insightful questions and show your genuine interest in the role.
✨Tip Number 4
Prepare examples from your previous experience that highlight your attention to detail and ability to work in a fast-paced environment. These anecdotes can set you apart from other candidates.
We think you need these skills to ace Temporary Customer Service Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous customer service experience and any relevant administrative skills. Use keywords from the job description to demonstrate that you meet the key requirements.
Craft a Strong Cover Letter: Write a cover letter that showcases your communication and problem-solving skills. Mention specific examples from your past experiences that relate to the responsibilities of the role.
Highlight Attention to Detail: In your application, emphasize your strong attention to detail. Provide examples of how you've successfully managed tasks that required accuracy and thoroughness in previous roles.
Show Enthusiasm for the Role: Express your enthusiasm for the temporary customer service administrator position in your application. Explain why you are interested in this role and how it aligns with your career goals.
How to prepare for a job interview at Adecco
✨Showcase Your Customer Service Experience
Make sure to highlight your previous experience in customer service roles. Share specific examples of how you've handled queries or resolved issues, as this will demonstrate your capability to excel in the position.
✨Demonstrate Attention to Detail
Since the role requires strong attention to detail, prepare to discuss situations where your meticulousness made a difference. This could include examples of validating job bookings or ensuring accurate documentation.
✨Prepare for Problem-Solving Questions
Expect questions that assess your problem-solving skills. Think of scenarios where you successfully navigated challenges and be ready to explain your thought process and the outcomes.
✨Familiarize Yourself with the Company
Research the company and its services before the interview. Understanding their operations will help you answer questions more effectively and show your genuine interest in joining their team.
