At a Glance
- Tasks: Support daily operations in a busy transport and logistics office with various administrative duties.
- Company: Join Adecco, a leading recruitment agency with a focus on equal opportunities.
- Benefits: Earn £14.00 per hour with weekly pay and ongoing support from our team.
- Other info: Immediate start available; potential for extension based on business needs.
- Why this job: Gain valuable experience in a fast-paced environment while enhancing your admin skills.
- Qualifications: Previous admin experience, strong communication skills, and attention to detail required.
Adecco is currently recruiting for an experienced Temporary Administrator to join a busy and fast-paced office environment in Avonmouth. This is an excellent opportunity for an organised and proactive individual who enjoys working in a varied administrative role and can provide professional support to both internal teams and external customers.
This is an ongoing temporary assignment, initially expected to last one month, with the possibility of extension based on business requirements.
Working Hours
- Monday to Friday 10:00am to 6:00pm
- Fully Onsite
- £14.00 per hour
Key Responsibilities
- Answering and directing incoming telephone calls
- Managing email correspondence and responding to enquiries
- Providing excellent customer service to clients, customers and colleagues
- Accurate data entry and updating internal systems
- Preparing, processing and filing documentation
- Maintaining electronic and paper-based records
- Assisting with booking appointments and scheduling activities
- Supporting operational teams with administrative tasks
- Processing paperwork and ensuring information is correctly recorded
- Liaising with customers regarding deliveries, collections and general queries
- Producing reports and spreadsheets as required
- General office administration and ad hoc support duties
Candidate Requirements
- Previous experience working in an Administration role
- Strong organisational and time management skills
- Excellent verbal and written communication skills
- Confident telephone manner
- Good attention to detail and accuracy
- Ability to prioritise workload in a fast-paced environment
- Strong computer literacy, including Microsoft Office applications
- Experience of data entry and record management
- A professional and reliable approach to work
- The ability to work independently and as part of a team
Compliance Requirements
Due to client requirements, all successful applicants must be able to complete:
- A full 5-year employment background check
- Right-to-work verification
- Reference checks covering previous employment history
What We Offer
- Competitive pay rate of £14.00 per hour
- Weekly pay
- Ongoing temporary work
- Opportunity to gain experience within a busy logistics environment
- Support from the Adecco recruitment team throughout your assignment
If you have previous administration experience and are available to start from 1st September, we would love to hear from you.
Temporary Customer Service Administrator employer: Adecco
Adecco is an excellent employer, offering a supportive work culture that values flexibility and work-life balance, particularly for the Seasonal DBS Cleaner role in Chelmsford. Employees benefit from a competitive pension scheme and various incentives, alongside opportunities for personal growth and development within a dynamic team environment, making it a rewarding place to contribute to the cleanliness of educational settings.
StudySmarter Expert Advice🤫
We think this is how you could land Temporary Customer Service Administrator
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Adecco. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Adecco before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Temporary Customer Service Administrator
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Adecco:Your cover letter is your chance to shine! Tell us why you want to work at Adecco specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Adecco!
How to prepare for a job interview at Adecco
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
