Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Handle customer calls, provide support, and initiate sales conversations.
- Company: Join a dynamic team focused on delivering quality customer service.
- Benefits: Competitive salary, bonus opportunities, and a supportive work environment.
- Why this job: Make a real difference by helping customers with essential products.
- Qualifications: Passion for customer service and previous telesales experience required.
- Other info: Flexible tasks in a fast-paced atmosphere with great career growth potential.
The predicted salary is between 23000 - 32000 £ per year.
Kingswinford
Monday - Friday 9am - 5pm & Friday - 9.30am - 4.30pm
Permanent, Full Time, Office Based
£27,500 Per Annum + Bonus
What You’ll Do:
- Handle inbound customer calls with professionalism and a friendly demeanor.
- Provide technical support over the phone to assist customers with our products.
- Respond promptly to inquiries received via our internal web chat function.
- Deliver an exceptional level of customer service that reflects our commitment to quality.
- Initiate sales conversations with potential customers through phone and email outreach.
- Listen attentively to customer needs and recommend relevant products.
- Build lasting relationships with customers to encourage repeat sales.
- Collaborate on group projects to promote our innovative products.
- Contribute to achieving team sales targets while maintaining a customer database.
What We’re Looking For:
- A genuine passion for delivering high-quality customer service.
- Previous experience in a telesales position, showcasing strong sales skills.
- A proven track record of exceeding sales targets in a team environment.
- Confidence and self‑motivation to thrive in a fast‑paced atmosphere.
- Excellent telephone manner that puts customers at ease.
- Solid IT skills, particularly with Microsoft Office applications.
- A flexible approach to taking on various tasks as needed.
Ready to take the next step in your career? Apply Now!
Join us in our mission to provide safe and clean drinking water solutions! Send your CV and a brief cover letter highlighting your experience and enthusiasm for the role. We can’t wait to welcome you to our team!
Telesales / Customer Services employer: Adecco
Contact Detail:
Adecco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telesales / Customer Services
✨Tip Number 1
Get to know the company before your interview! Research their products and values so you can show genuine interest. This will help you connect with the team and demonstrate that you're a great fit for their culture.
✨Tip Number 2
Practice your phone skills! Since this role is all about handling calls, try role-playing with a friend or family member. Focus on being friendly and professional, just like you would with a customer.
✨Tip Number 3
Prepare some questions to ask during your interview. This shows you're engaged and eager to learn more about the role and the team. Plus, it gives you a chance to see if the company is the right fit for you!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our mission to provide safe drinking water solutions.
We think you need these skills to ace Telesales / Customer Services
Some tips for your application 🫡
Craft a Friendly Cover Letter: When writing your cover letter, let your personality shine through! We want to see your genuine passion for customer service and how you can bring that friendly demeanour to our team.
Tailor Your CV: Make sure your CV highlights your previous telesales experience and any sales targets you've smashed. We love seeing how you've contributed to team success, so don’t hold back!
Showcase Your IT Skills: Since solid IT skills are key for this role, mention your proficiency with Microsoft Office applications. If you’ve used any specific tools or software in your previous roles, give us the details!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Adecco
✨Know Your Product Inside Out
Before the interview, make sure you understand the products you'll be discussing with customers. Familiarise yourself with their features and benefits so you can confidently answer questions and recommend solutions during the interview.
✨Practice Your Phone Manner
Since this role involves a lot of phone communication, practice your telephone manner. Record yourself or role-play with a friend to ensure you sound friendly, professional, and confident. This will help you make a great impression during the interview.
✨Showcase Your Sales Skills
Prepare specific examples from your previous experience where you exceeded sales targets or provided exceptional customer service. Be ready to discuss how you built relationships with customers and contributed to team goals, as this will demonstrate your fit for the role.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask about the company culture, team dynamics, or sales strategies. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
