At a Glance
- Tasks: Provide expert technical support and collaborate with teams to enhance product development.
- Company: Join a growing, innovative business in Worcester with a focus on customer service.
- Benefits: Enjoy long-term career progression and a supportive team environment.
- Other info: Opportunity to work on exciting projects and develop training materials.
- Why this job: Be part of a dynamic team that values problem-solving and continuous improvement.
- Qualifications: Technical mindset and strong customer service skills are essential.
The predicted salary is between 31050 - 37950 £ per year.
Adecco Worcester are looking for a Technical Support Coordinator for a valued client in Worcester!
Join an innovative, growing business and play a key role in supporting customers, technical teams, and product development.
This is an exciting opportunity for a technically minded, customer-focused professional who enjoys problem solving, collaboration, and continuous improvement.
About the Opportunity Provide expert technical support to customers, installers and internal teams.
Be involved in testing, product validation, technical documentation and knowledge sharing.
Support new product development activities and contribute to service excellence.
Work within a collaborative team environment with genuine long-term career progression opportunities.
Key Responsibilities Handle incoming customer and technical enquiries via phone and email.
Provide accurate product information and installation guidance.
Maintain and update technical documentation, certificates and product data.
Support testing activities, product comparisons and quality assurance processes.
Prepare reports and maintain accurate records within CRM and internal systems.
Assist in developing training materials, installation guides and technical resources.
Liaise with sales, purchasing, technical and marketing teams to ensure seamless customer support.
Maintain organised testing records and ensure documentation remains compliant and accessible.
What We Are Looking For E...
Technical Support Coordinator employer: Adecco
Adecco is an excellent employer, offering a supportive work culture that values flexibility and work-life balance, particularly for the Seasonal DBS Cleaner role in Chelmsford. Employees benefit from a competitive pension scheme and various incentives, alongside opportunities for personal growth and development within a dynamic team environment, making it a rewarding place to contribute to the cleanliness of educational settings.
