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- Tasks: Support our utilities team with admin, customer enquiries, and fault coordination.
- Company: Join a dynamic utilities team in Swansea with a supportive culture.
- Benefits: Earn £20.00 per hour with potential for contract extension.
- Why this job: Make a real impact while enhancing your skills in a fast-paced environment.
- Qualifications: Strong communication, organisational skills, and a proactive attitude.
- Other info: Inclusive recruitment process with excellent support for all candidates.
Team Support – Join Our Dynamic Utilities Team! Are you an organised and enthusiastic individual looking to make a difference in the utilities sector? We have an exciting opportunity for a Team Support member to join our dedicated team in Swansea! If you possess excellent communication and administrative skills, we want to hear from you! Start Date: November 2025 Location: Swansea – all onsite Pay Rate: £20.00 per hour Contract Duration: 6 months with potential for extension Hours: 37 hours per week Monday to Friday core hours 8am – 4pm Key Responsibilities: Construction & Maintenance Preparation: Assist in preparing construction, maintenance, and replacement work while coordinating team activities to ensure smooth operations. Fault Coordination: Play a crucial role in coordinating the team\’s response to network faults, ensuring timely and effective resolutions. Customer Enquiries: Be the voice of our client by responding to customer enquiries both verbally and in writing, delivering exceptional service. Work Programming Support: Help the Team Manager with work programming and scheduling to keep everything running efficiently. Data Input: Support field teams by accurately inputting data into the relevant databases. General Administration: Handle general administrative tasks such as answering calls, raising purchase orders, and using the Crown system to organise inquiries and direct them to the appropriate teams. Team Assistance: Collaborate with and assist other team members whenever needed, fostering a supportive team environment.What We\’re Looking For: Communication Skills: Ability to engage effectively with customers and team members, both verbally and in writing. Organisational Skills: Reliability and the ability to stay organised in a fast-paced environment. Team Player: Comfort working as part of a small team and willingness to support others. Initiative: A proactive approach to tasks and problem-solving. Computer Literacy: Basic keyboard skills are desirable; full training will be provided on the applications used. Welsh Language: Desirable but not essentialWhy Join Us? Supportive Environment: We value teamwork and collaboration, ensuring you feel welcomed and supported. Competitive Pay: Enjoy a competitive hourly rate with the possibility of extended contracts.If you\’re ready to contribute to a positive and dynamic team while enhancing your skills in the utilities industry, we\’d love to hear from you! As part of the application process you will receive a link via Text Message to progress your application If you do not hear back after 5 working days, please assume that you have unfortunately been unsuccessful on this occasion. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information – please copy and paste the following link in to your browser
Team Support - Swansea employer: Adecco
Contact Detail:
Adecco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Support - Swansea
✨Tip Number 1
Get to know the company! Research their values and recent projects in the utilities sector. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role involves a lot of customer interaction, try role-playing common scenarios with friends or family. This will boost your confidence and help you articulate your thoughts clearly during interviews.
✨Tip Number 3
Be proactive! If you have ideas on how to improve team processes or customer service, don’t hesitate to share them during your interview. Showing initiative can set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re tech-savvy and comfortable using online platforms, which is a plus for this role.
We think you need these skills to ace Team Support - Swansea
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills match the job description. We want to see how you can bring your organisational and communication skills to our dynamic utilities team!
Show Your Enthusiasm: Let your passion for the role shine through! We love seeing candidates who are excited about making a difference in the utilities sector, so don’t hold back on expressing why you want to join us.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your key skills and experiences stand out without any fluff!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with StudySmarter.
How to prepare for a job interview at Adecco
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the job description. Familiarise yourself with the key responsibilities like fault coordination and customer enquiries. This will help you demonstrate how your skills align with what they’re looking for.
✨Show Off Your Communication Skills
Since this role requires excellent communication, prepare examples of how you've effectively engaged with customers or team members in the past. Practising clear and concise responses will also help you shine during the interview.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you stay organised in a fast-paced environment. Share specific strategies or tools you use to manage tasks, especially when it comes to administrative duties and work programming support.
✨Emphasise Teamwork and Initiative
This position is all about collaboration, so think of examples where you’ve worked well in a team. Also, highlight instances where you took the initiative to solve problems or improve processes, as this shows you're proactive and a team player.