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For Companies At a Glance
- Tasks: Deliver exceptional customer service by handling calls and managing appointments.
- Company: Supportive recruitment agency in Tamworth with a vibrant work culture.
- Benefits: Gain valuable experience, develop skills, and enjoy a friendly team atmosphere.
- Why this job: Join a dynamic team and enhance your communication skills while making a difference.
- Qualifications: Strong communication skills and a positive attitude are essential.
The predicted salary is between 1300 - 1800 £ per month.
A recruitment agency in Tamworth is seeking Contact Centre Agents for a temporary role that focuses on delivering exceptional customer service. This position requires handling customer calls, managing appointments, and updating customer information.
Ideal candidates will possess strong communication skills and a positive attitude. Join a supportive team where you can grow your skills and contribute to a vibrant work environment.
Dynamic Contact Centre Agent — 12-Week Temp in Tamworth employer: Adecco
Contact Detail:
Adecco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dynamic Contact Centre Agent — 12-Week Temp in Tamworth
✨Tip Number 1
Make sure to research the company before your interview. Knowing their values and what they stand for will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about delivering exceptional customer service, try role-playing common scenarios with a friend or family member to boost your confidence.
✨Tip Number 3
Be ready to showcase your positive attitude during the interview. Employers love candidates who can bring energy and enthusiasm to the team, so don’t hold back on showing your personality!
✨Tip Number 4
Apply through our website for the best chance at landing the job! We’re here to support you every step of the way, so take advantage of our resources and get your application in.
We think you need these skills to ace Dynamic Contact Centre Agent — 12-Week Temp in Tamworth
Some tips for your application 🫡
Show Off Your Communication Skills: Since this role is all about delivering exceptional customer service, make sure your written application highlights your strong communication skills. Use clear and concise language to demonstrate how you can effectively handle customer calls and manage appointments.
Keep It Positive: A positive attitude is key for this position! Let your enthusiasm shine through in your application. Share examples of how you've contributed to a vibrant work environment in the past, and show us why you'd be a great fit for our supportive team.
Tailor Your Application: Don’t just send out a generic application! Take the time to tailor your CV and cover letter to match the job description. Highlight relevant experiences that showcase your ability to update customer information and manage calls efficiently.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. This way, we can easily track your application and get back to you quickly. Plus, it shows us you're serious about joining our team!
How to prepare for a job interview at Adecco
✨Know Your Customer Service Basics
Before the interview, brush up on key customer service principles. Understand how to handle difficult customers and the importance of empathy in communication. This will show that you’re ready to deliver exceptional service right from the start.
✨Practice Your Communication Skills
Since strong communication is crucial for this role, practice answering common interview questions out loud. Focus on clarity and positivity in your responses. You might even want to role-play with a friend to get comfortable with speaking about your experiences.
✨Familiarise Yourself with the Company
Do a bit of research on the recruitment agency and its values. Knowing what they stand for can help you tailor your answers and demonstrate that you’re genuinely interested in being part of their supportive team.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the role and the team environment. This not only shows your enthusiasm but also helps you gauge if it’s the right fit for you.
