At a Glance
- Tasks: Be the friendly face of our team, greeting visitors and managing calls.
- Company: Join a supportive team in a vibrant Swansea location.
- Benefits: Earn £13.52 per hour with flexible part-time hours.
- Other info: Enjoy a professional environment with opportunities to grow your skills.
- Why this job: Make a positive impact as the first point of contact for clients.
- Qualifications: Customer service experience and strong communication skills are a plus.
Location: Swansea
Hours: Monday, Tuesday & Thursday, 8:30am to 4:30pm (24 hours per week)
Pay Rate: £13.52 per hour
Please only apply if you have a valid Enhanced DBS.
Our client is seeking a friendly, professional, and organised Receptionist to join our team on a part-time basis. As the first point of contact for visitors, callers, and clients, you will play a key role in creating a welcoming and positive experience while providing administrative support to the wider team.
Key Responsibilities:
- Greeting visitors and managing reception duties
- Answering and directing incoming telephone calls
- Handling emails and general enquiries
- Managing appointments and diary bookings
- Maintaining accurate records and filing systems
- Receiving and distributing post and deliveries
- Providing general administrative support as required
About You:
- Previous reception or customer service experience is desirable
- Excellent communication and interpersonal skills
- Confident using Microsoft Office applications
- Well-organised with strong attention to detail
- Professional, reliable, and able to work independently
- Friendly and approachable manner
Essential Requirement:
Successful candidates must have a valid Enhanced DBS.
Receptionist in Swansea employer: Adecco
Our client in Worthing is an excellent employer, offering a supportive work culture that values teamwork and individual contributions. With competitive pay and flexible hours, employees enjoy a balanced work-life dynamic while having access to growth opportunities within the manufacturing sector. This role as a Kitting Operative not only provides meaningful work but also allows you to be part of a respected organisation committed to excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Swansea
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Adecco and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Adecco and let us see your personality shine through!
We think you need these skills to ace Receptionist in Swansea
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Adecco.
Get Familiar with Our Brand:Before applying, take some time to learn about Adecco and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Adecco
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Adecco.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Adecco will surely appreciate.
