At a Glance
- Tasks: Be the go-to person for customers and suppliers, handling orders and queries.
- Company: Join a dynamic team in a fast-paced, customer-focused environment.
- Benefits: Enjoy a competitive salary and opportunities for personal growth.
- Other info: Perfect for those looking to thrive in a supportive and collaborative workplace.
- Why this job: Make a real impact while developing your skills and building relationships.
- Qualifications: Strong communication skills and a proactive, team-oriented attitude.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for a Sales/Supply Service Representative (SSR) to join a fast-paced, customer-focused team. This is a key role acting as the first point of contact for customers and suppliers, supporting either the sales or purchasing side of the business (or sometimes both).
Key Responsibilities
- Sales-Side:
- Act as the first point of contact for customers regarding orders
- Receive orders via email/phone and process them in the system
- Handle queries about pricing, delivery, and order status
- Maintain positive relationships with customers and colleagues
- Resolve complaints efficiently, including damaged or delayed deliveries
- Keep systems and colleagues updated with relevant information
- Collaborate with team members and support overall team goals
- Undertake any other ad hoc tasks as required
- Purchasing-Side:
- Place supplier purchase orders in the system according to customer/supplier needs and stock levels
- Resolve queries related to purchase orders, delivery delays, and stock discrepancies
- Maintain stock levels following company policies
- Work closely with third-party warehouses and logistics providers to address issues
- Build strong relationships with suppliers and colleagues
- Record and resolve purchase-related complaints to improve processes
- Collaborate effectively with the team and support overall operations
- Undertake any other ad hoc tasks as required
Ideal Candidate
- Excellent communication skills, both verbal and written
- Resilient, able to multitask, and work under pressure
- Solutions-focused and resourceful, able to problem-solve independently
- Proactive, with a can-do attitude and willing to support the team
- Team player, collaborative and supportive of colleagues
- Numerate and comfortable working with numbers, spreadsheets, and reports
- Good IT skills, especially Microsoft Word and Excel; training will be provided on internal systems
- Administration experience is advantageous but not essential
- Minimum GCSE (or equivalent) Maths and English grade C or higher
This is an exciting opportunity to join a fast-paced, supportive environment where you can develop your skills, build strong professional relationships, and contribute to a team that values excellence, collaboration, and personal growth.
StudySmarter Expert Advice🤫
We think this is how you could land SSR in Sutton
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like SSR at Adecco, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Adecco. Tailor your message to explain why you’re drawn to them and how you can contribute as a SSR. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace SSR in Sutton
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Adecco:When writing your cover letter, make sure to tailor your message specifically for Adecco. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Adecco
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Adecco that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Adecco that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Adecco’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
