At a Glance
- Tasks: Coordinate customer service requests and engineer schedules in a fast-paced environment.
- Company: Join a successful and growing business providing service solutions across the UK.
- Benefits: Competitive salary, full-time hours, and a supportive team culture.
- Other info: Enjoy a dynamic office environment with opportunities for growth.
- Why this job: Be the heart of a busy service team and make a real difference for customers.
- Qualifications: Organised, customer-focused, and able to thrive under pressure.
The predicted salary is between 25000 - 29000 £ per year.
Customer Service Salfords, Surrey Full-Time | Monday-Friday | 8:30am-5:00pm (30-minute lunch break) This role is fully office based 25,000- 29,000 DOE Permanent Position Be the Heart of a Busy Service Team Are you an organised, customer-focused professional who thrives in a fast-paced environment?
Do you enjoy coordinating people, solving problems, and keeping things running smoothly?
We re recruiting on behalf of a successful and growing business that provides service solutions across the UK.
Due to continued expansion, they are looking for a Customer Support Coordinator to join their friendly team in Salfords.
In this pivotal role, you ll be the first point of contact for customers, ensuring service requests are handled efficiently, engineers are scheduled effectively, and customers receive exceptional support every step of the way.
What You ll Be Doing As a key member of the service team, you ll: Act as the first point of contact for customers via phone and email Log, monitor, and update service requests using internal systems Coordinate engineer visits, installations, repairs, and follow-up appointments Keep customers informed with timely updates and clear communication Plan and prioritise engineer schedules to meet service commitments Maintain accurate customer records and service documentation Process reports, p...
Scheduling Coordinator in Surrey employer: Adecco
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