At a Glance
- Tasks: Collect payments, maintain records, and provide top-notch customer service.
- Company: Join a dynamic finance team in a supportive environment.
- Benefits: Competitive hourly rate, potential for hybrid work, and career progression.
- Other info: Opportunity for permanent position after 3 months in a collaborative team.
- Why this job: Make a real impact while developing your skills in credit control.
- Qualifications: Fluent Dutch speaker with experience in credit control and strong communication skills.
The predicted salary is between 14.35 - 14.35 £ per hour.
Location: Office-based (with potential hybrid working)
Salary: £13.50-£14.35 per hour
Contract: Full‑time, Temporary (3 months, with potential to become permanent)
Start Date: 1st July 2026
Hours: 37.5 hours per week (7.5 hours per day)
Working hours between 8:00am - 6:00pm on a rota basis, including a 1‑hour unpaid lunch
About the Role
My client is seeking a Dutch‑speaking Credit Controller to join their Finance Team on a temporary to permanent basis. This role is responsible for ensuring timely collection of payments, maintaining accurate account records, and delivering exceptional customer service to clients. This position is initially office‑based, with the opportunity to work up to 2 days from home per week, depending on performance.
Key Responsibilities
- Collect outstanding payments in line with agreed payment terms via email and telephone
- Proactively chase aged debt using appropriate escalation procedures
- Maintain accurate debtor notes and account histories to support collection activity
- Allocate payments and ensure accounts are reconciled and up to date
- Set and manage calendar reminders for follow‑ups, direct debit rejections, and invoice raising
- Respond to client emails within 2 hours and resolve queries within agreed timeframes
- Liaise with internal departments to resolve account queries efficiently
- Action Service Desk tickets daily
- Escalate overdue accounts to supervisors within 2 working weeks where necessary
- Attend weekly debtor meetings and team training sessions
- Ensure all communications are correctly filed within client records
- Provide cover for team members when required
Key Skills & Experience
Essential
- Fluent Dutch speaker (native or professional level)
- Experience in credit control procedures
- Strong customer service skills (email and telephone‑based)
- Confident and professional telephone manner
- Excellent communication and negotiation skills
- Strong attention to detail and analytical ability
- Proficiency in Microsoft Office (Excel, Outlook, Word)
- Ability to manage multiple tasks and meet deadlines
- Experience working with internal teams to resolve queries
We are looking for someone who is:
- Confident and proactive
- Highly organised and methodical
- Able to work independently and use initiative
- A strong team player
- Adaptable and able to remain calm under pressure
- Professional, personable, and customer‑focused
- Motivated with a positive, can‑do attitude
Credit Controller - Dutch Speaker in Street employer: Adecco
Join a dynamic and supportive finance team as a Dutch-speaking Credit Controller, where your contributions are valued and recognised. With a flexible working environment that allows for hybrid options after performance evaluation, you will benefit from a culture that prioritises employee growth and development. Enjoy competitive pay, a collaborative atmosphere, and the opportunity to make a meaningful impact in a role that combines customer service excellence with financial expertise.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller - Dutch Speaker in Street
✨Join Financial Networking Events
Jump into local finance meetups and conferences — they’re a goldmine for temporary roles in banking and financial services. You can chat with industry professionals and even get leads on upcoming opportunities that might not be posted online yet.
✨Utilise Temp Agencies Specialised in Finance
Reach out to temp agencies that focus on the banking sector. They often have strong ties with various firms and can help you secure short-term gigs that can help beef up your CV and get your foot in the door at firms like Adecco.
✨Connect with Alumni from Your Uni
Don't underestimate the power of your university’s alumni network. Many former students are working in banking and can help you find temporary roles or even offer mentorship. Reach out directly or attend alumni events to broaden your circle.
✨Stay Active on Job Boards and Company Websites
Keep your eyes peeled on job boards specifically for finance roles. Companies like Adecco might post temporary positions directly on their sites, so make sure to apply there too. Set alerts to catch those roles the moment they go live!
We think you need these skills to ace Credit Controller - Dutch Speaker in Street
Some tips for your application 🫡
Show Off Your Academic Achievements:In banking and financial services, your academic record can really make you stand out. List relevant grades, certifications, or coursework on your CV, especially if you've taken finance-related modules. This is particularly important for a temporary role where qualifications can help you shine even brighter!
Highlight Relevant Experience:If you’ve done any internships, part-time roles, or even coursework that aligns with banking or finance, make sure you include those! Showcase specific tasks where you used quantitative skills or analytical thinking, as this is what the hiring managers at Adecco will be keen to see in your application.
Tailor Your Cover Letter Purposefully:When writing your cover letter, focus on why you’re interested in a temporary position at Adecco. Let them know how you can quickly adapt to the team's needs and how eager you are to learn the ropes of the banking sector during this short stint. Your motivation and enthusiasm could really set you apart!
Be Prepared with References:For temporary roles, references can play a crucial role in your application. Make sure you’ve got a couple of references lined up who can vouch for your skills and work ethic. This helps to give Adecco confidence in your short-term commitment to the role.
How to prepare for a job interview at Adecco
✨Brush Up on Financial Regulations
Since this is a role in banking and financial services, be ready to discuss key regulations like MiFID, Basel III, or GDPR. These are hot topics, and your awareness of how they impact daily operations can give you a significant edge during your interview with Adecco.
✨Showcase Your Analytical Skills
Prepare for interview questions that assess your analytical abilities. You might need to tackle hypothetical scenarios involving risk assessment or financial forecasting. Bringing examples of relevant projects or coursework can emphasise your practical understanding of these concepts.
✨Highlight Flexibility and Adaptability
For a temporary role, showing that you can quickly pick up new processes and tools is crucial. Be ready to discuss previous experiences where you had to adapt to changing requirements or tight deadlines, as this will reassure Adecco that you’re a reliable team player.
✨Demonstrate a Willingness to Learn
In a temporary position, leaning into your eagerness to learn can really set you apart. Be prepared to share how you’re staying updated on industry trends or any additional training you've pursued. Employers appreciate candidates who are proactive about their development—even for short-term roles.
