At a Glance
- Tasks: Manage temporary accommodation properties and support residents in sustaining their tenancies.
- Company: Join a dynamic local authority team in London focused on housing management.
- Benefits: Competitive pay, hybrid working, and opportunities for career growth.
- Other info: Temporary role with potential for extension and a supportive work environment.
- Why this job: Make a real difference in the lives of vulnerable residents while developing your skills.
- Qualifications: Experience in housing management and strong customer service skills required.
The predicted salary is between 22.79 - 22.79 £ per hour.
Location: Newham
Rate: £22.79 per hour PAYE or £29.75 per hour Umbrella
Working Arrangements: Hybrid working arrangements, working from home and office based
Contract: Temporary, 3 months initially with view for further extension thereafter
Are you an experienced housing professional with a passion for supporting vulnerable residents and delivering excellent tenancy management services? We are recruiting for a Property Management Services Officer to join a busy and dynamic Temporary Accommodation Service within a London local authority. This is an exciting opportunity to manage a diverse portfolio of temporary accommodation properties, working closely with residents, landlords, contractors and partner agencies to ensure high-quality housing management services are delivered.
The Role
As a Property Management Services Officer, you will be responsible for providing a customer-focused property and tenancy management service across a portfolio of temporary accommodation properties. You will support residents to sustain their tenancies, ensure properties are managed effectively, and take appropriate action to address tenancy breaches while safeguarding vulnerable households.
Key responsibilities include:
- Managing a portfolio of temporary accommodation properties.
- Conducting property inspections, tenancy audits and tenancy reviews.
- Carrying out sign-ups, viewings, terminations and post-void inspections.
- Supporting residents with tenancy sustainment and providing advice, guidance and signposting services.
- Investigating tenancy breaches and taking appropriate enforcement action where necessary.
- Working closely with internal departments, landlords, contractors, social care teams and other partner agencies.
- Monitoring and reporting repairs, ensuring contractors deliver services effectively and efficiently.
- Preparing legal documentation, witness statements and evidence for court proceedings where required.
- Managing complaints and enquiries from residents, councillors and stakeholders.
- Maintaining accurate records and case management information on housing management systems.
About You
To be successful in this role, you will have:
- Experience working within housing management, tenancy management or temporary accommodation services.
- Knowledge of homelessness, temporary accommodation and the challenges facing local authority housing services.
- Experience of lettings and property management, relating to assured short-hold and non-secure tenancies.
- Understanding of property management, health and safety, and landlord responsibilities.
- Experience managing tenancy breaches, enforcement cases and preparing legal documentation.
- Strong customer service, communication and case management skills.
- Experience using housing management databases, ideally Northgate or similar systems.
- The ability to work independently, manage competing priorities and meet deadlines.
Housing Management Officer in Stratford employer: Adecco
Adecco is an excellent employer, offering a supportive work culture that values flexibility and work-life balance, particularly for the Seasonal DBS Cleaner role in Chelmsford. Employees benefit from a competitive pension scheme and various incentives, alongside opportunities for personal growth and development within a dynamic team environment, making it a rewarding place to contribute to the cleanliness of educational settings.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Management Officer in Stratford
✨Get Engaged in Local Politics
Dive into your local council meetings or community boards. These spaces are packed with people who are already in the public sector and might have insider tips on upcoming temporary roles. Plus, you can connect directly with key decision-makers.
✨Stay Alert for Seasonal Recruitment
Many public sector jobs ramp up during certain times of the year, especially around election seasons or local budget planning periods. Keep your eyes peeled for recruitment drives during these windows, as they're prime times for temporary positions.
✨Leverage Online Job Portals
Don’t forget to check government job boards or websites like the local council's site for temporary postings. This is where many roles first get advertised, and applying directly here can speed things up.
✨Tap Into Your University Resources
If you're at university, make the most of your career services to discover opportunities in the public sector. They often have connections with local government employers who are looking for temporary staff and can help you polish your approach.
We think you need these skills to ace Housing Management Officer in Stratford
Some tips for your application 🫡
Emphasise your understanding of public policy:In your application, make sure to highlight any knowledge or experience you have related to public policy, governance or community engagement. Show us how you can contribute to the public sector’s mission, especially if you've worked on relevant projects or initiatives before!
Tailor your CV to the sector's expectations:When crafting your CV, focus on including experiences that showcase your ability to work within government structures or similar environments. Use clear, concise language and consider adding any volunteer work or internships that reflect your commitment to public service.
Show flexibility and willingness to learn:Since this is a temporary role, it’s crucial to convey your adaptability and eagerness to pick up new skills quickly. In your cover letter, let us know how you plan to make the most of this short-term experience and what you hope to learn from it.
Include relevant certificates and training:If you've completed any training or have certifications that are relevant to the role (like public administration, project management, or data analysis), don't forget to mention them. These can really make you stand out in the application process!
How to prepare for a job interview at Adecco
✨Demonstrate Your Commitment to Public Service
In the government and public sector, showing that you're genuinely passionate about serving the community is key. Get ready to share examples where you've contributed to social good or tackled community issues, as this will resonate with interviewers from Adecco.
✨Prepare for Policy and Regulatory Questions
Expect questions about policies, regulations, or recently implemented government initiatives. Brush up on the latest news relating to public sector developments—being informed will help you demonstrate that you're ready to hit the ground running, especially in a temporary role.
✨Flexibility is Your Best Friend
Since this is a temporary role, emphasise your ability to adapt quickly. Share examples where you've successfully taken on new challenges or adjusted to different team dynamics, that'll show Adecco that you’re reliable and can effectively support various projects without a long onboarding process.
✨Prepare to Showcase Teamwork Skills
In the public sector, collaboration is vital. Be ready to discuss past experiences working in teams, especially in diverse environments. Highlight how you've contributed positively to group settings—this could really set you apart from other candidates in this temporary role.
