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- Tasks: Deliver exceptional customer service by handling calls and scheduling appointments.
- Company: Join a leading recruitment agency with a vibrant team atmosphere.
- Benefits: Full-time role with competitive pay and opportunities for growth.
- Why this job: Make a difference in customers' lives while developing your communication skills.
- Qualifications: Passion for customer service and strong communication skills required.
- Other info: Dynamic work environment perfect for enthusiastic individuals.
The predicted salary is between 24000 - 36000 £ per year.
A leading recruitment agency is seeking enthusiastic Contact Centre Agents to join its vibrant team in Tamworth. This full-time role focuses on delivering exceptional customer experiences through handling calls, scheduling appointments, and managing customer information.
Ideal candidates will have a passion for customer service, strong communication skills, and basic computer knowledge. Join us in providing outstanding service and making a difference, one call at a time.
Temp Contact Centre Agent - Customer Service Superstar in Stoke-on-Trent employer: Adecco
Contact Detail:
Adecco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Temp Contact Centre Agent - Customer Service Superstar in Stoke-on-Trent
✨Tip Number 1
Get to know the company before your interview! Research their values and customer service approach. This way, you can show them how your passion for customer service aligns with their mission.
✨Tip Number 2
Practice your communication skills! Role-play common customer scenarios with a friend or family member. This will help you feel more confident when handling calls and scheduling appointments during the interview.
✨Tip Number 3
Be ready to showcase your computer skills! Brush up on basic software and tools that might be used in the role. Being tech-savvy can really set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing enthusiastic candidates who are eager to join our vibrant team!
We think you need these skills to ace Temp Contact Centre Agent - Customer Service Superstar in Stoke-on-Trent
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your enthusiasm for customer service shine through. Share any relevant experiences or stories that highlight your dedication to providing exceptional service, as this is what we value most at StudySmarter.
Tailor Your Application: Make sure to customise your application to match the job description. Use keywords from the posting, like 'handling calls' and 'scheduling appointments', to show us you understand the role and are ready to jump in.
Keep It Clear and Concise: We appreciate clarity! Keep your application straightforward and to the point. Avoid jargon and make sure your communication skills come across well in your writing – it’s a key part of the role!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Adecco
✨Know Your Customer Service Basics
Before the interview, brush up on key customer service principles. Think about what exceptional service means to you and be ready to share examples of how you've delivered it in the past. This will show your passion for the role and your understanding of what it takes to be a superstar in customer service.
✨Practice Your Communication Skills
Since strong communication is crucial for this role, practice answering common interview questions out loud. You could even role-play with a friend or family member. Focus on being clear and concise, and don’t forget to smile – it can really come through in your voice!
✨Familiarise Yourself with the Company
Do a bit of research on the recruitment agency and its values. Understanding their mission and what they stand for will help you tailor your answers and demonstrate that you're genuinely interested in joining their vibrant team. Plus, it’ll give you some great talking points during the interview.
✨Prepare Questions to Ask
Interviews are a two-way street, so think of some insightful questions to ask your interviewer. This could be about the team culture, training opportunities, or what a typical day looks like for a Contact Centre Agent. It shows that you’re engaged and eager to learn more about the role and the company.
