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- Tasks: Assist customers at the station, ensuring safe travel and providing information.
- Company: Join a dynamic team in the transport industry with growth opportunities.
- Benefits: Enjoy a retention bonus and potential career advancement within the company.
- Why this job: Perfect for those who thrive in busy environments and love customer interaction.
- Qualifications: Must be 18+, with strong interpersonal skills and a passion for service.
- Other info: Zero tolerance on drugs and alcohol; testing may be required.
The predicted salary is between 24000 - 36000 £ per year.
Role
Description:
As the first or last point of contact on a customer\’s journey, you\’ll be assisting the customers in the station.
Duties:
What are we looking for?
We are looking for focused and flexible people, able to balance safety and customer service at all times. It\’s a challenging but rewarding role offering a first step into our industry and potentially the start of a career path within our business. 18+ years ONLY.
You will need to:
Please note – a zero tolerance on Drug and Alcohol is in place and you may be asked to complete a Drug and Alcohol test prior to your start date if successful.
This could be your foot in the door for other events that may come up across the Network.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
Station Assistants + Retention bonus employer: Adecco
Contact Detail:
Adecco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Station Assistants + Retention bonus
✨Tip Number 1
Familiarise yourself with the station layout and services offered. Knowing where everything is will help you assist customers more effectively and show your commitment to the role.
✨Tip Number 2
Practice your communication skills, especially in busy environments. Being able to convey information clearly and calmly under pressure is crucial for this role.
✨Tip Number 3
Demonstrate your passion for customer service by volunteering or taking part in community events. This experience can highlight your ability to engage with people and handle various situations.
✨Tip Number 4
Network with current or former station assistants if possible. They can provide insights into the role and may even offer tips on how to stand out during the hiring process.
We think you need these skills to ace Station Assistants + Retention bonus
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Station Assistant position. Tailor your application to highlight how your skills and experiences align with these expectations.
Highlight Customer Service Skills: Since the role focuses on customer interaction, emphasise your previous experience in customer service. Provide specific examples of how you've successfully assisted customers in the past.
Showcase Teamwork and Independence: Mention instances where you have worked effectively as part of a team, as well as times when you have successfully managed tasks independently. This will demonstrate your flexibility and ability to adapt to different work environments.
Proofread Your Application: Before submitting your application, make sure to proofread it for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Adecco
✨Show Your Customer Service Passion
Make sure to express your enthusiasm for providing excellent customer service. Share examples from your past experiences where you went above and beyond to assist customers, as this role heavily relies on interpersonal skills.
✨Demonstrate Safety Awareness
Since safety is a top priority in this role, be prepared to discuss how you would handle potential risks or emergencies. Highlight any previous experience where you had to ensure safety in a busy environment.
✨Emphasise Teamwork and Independence
This position requires both teamwork and the ability to work independently. Be ready to provide examples of how you've successfully collaborated with others, as well as instances where you took initiative on your own.
✨Stay Calm Under Pressure
The interviewers will likely want to know how you handle stressful situations. Prepare to share stories that illustrate your ability to remain composed and effective in a fast-paced environment, especially during peak times.
