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- Tasks: Assist customers at the station, ensuring safe travel and providing information.
- Company: Join a leading network focused on customer service and safety.
- Benefits: Gain valuable experience and potential career growth opportunities.
- Why this job: Perfect for those who thrive in busy environments and love helping others.
- Qualifications: Must be 18+, with strong interpersonal skills and a passion for customer service.
- Other info: Zero tolerance on drugs and alcohol; testing may be required.
The predicted salary is between 24000 - 36000 £ per year.
Role
Description:
As the first or last point of contact on a customer\’s journey, you\’ll be assisting the customers in the station.
Duties:
What are we looking for?
We are looking for focused and flexible people, able to balance safety and customer service at all times. It\’s a challenging but rewarding role offering a first step into our industry and potentially the start of a career path within our business. 18+ years ONLY.
You will need to:
Please note – a zero tolerance on Drug and Alcohol is in place and you may be asked to complete a Drug and Alcohol test prior to your start date if successful.
This could be your foot in the door for other events that may come up across the Network.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
Station Assistants employer: Adecco
Contact Detail:
Adecco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Station Assistants
✨Tip Number 1
Familiarise yourself with the station layout and services offered. Knowing where everything is will help you assist customers more effectively and show your commitment to the role.
✨Tip Number 2
Practice your communication skills, especially in busy environments. Being able to convey information clearly and calmly under pressure is crucial for this role.
✨Tip Number 3
Demonstrate your passion for customer service by volunteering or taking part in community events. This experience can highlight your ability to engage with people and handle various situations.
✨Tip Number 4
Network with current or former station assistants if possible. They can provide insights into the role and may even offer tips on how to stand out during the selection process.
We think you need these skills to ace Station Assistants
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Station Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Create a CV that showcases your customer service experience, teamwork abilities, and any relevant skills. Use clear headings and bullet points to make it easy to read, and ensure it reflects your personality while remaining professional.
Write a Compelling Cover Letter: In your cover letter, express your passion for customer service and your ability to work in a fast-paced environment. Provide specific examples of how you've handled challenging situations or provided excellent service in the past.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application demonstrates attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Adecco
✨Show Your Customer Service Passion
Make sure to express your enthusiasm for providing excellent customer service. Share examples from your past experiences where you went above and beyond to assist customers, as this role heavily relies on interpersonal skills.
✨Demonstrate Safety Awareness
Since safety is a top priority in this role, be prepared to discuss how you would handle potential risks or overcrowding situations. Highlight any previous experience where you had to ensure safety in a busy environment.
✨Emphasise Teamwork and Independence
This position requires both teamwork and the ability to work independently. Be ready to provide examples of how you've successfully collaborated with others while also being self-sufficient when needed.
✨Stay Calm Under Pressure
The interviewers will likely want to know how you handle stressful situations. Prepare to share instances where you maintained composure during busy or challenging times, showcasing your ability to keep cool under pressure.
