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For Companies At a Glance
- Tasks: Assist customers at the station, ensuring safe travel and providing information.
- Company: Join a leading company in the transport industry with a focus on customer service.
- Benefits: Enjoy flexible hours, team spirit, and potential career growth opportunities.
- Why this job: Be part of a dynamic environment where your role directly impacts customer experiences.
- Qualifications: Must be 18+, with strong interpersonal skills and a passion for customer service.
- Other info: Zero tolerance on drugs and alcohol; potential for future event opportunities.
The predicted salary is between 24000 - 36000 £ per year.
Role
Description:
As the first or last point of contact on a customer\’s journey, you\’ll be assisting the customers in the station.
Duties:
What are we looking for?
We are looking for focused and flexible people, able to balance safety and customer service at all times. It\’s a challenging but rewarding role offering a first step into our industry and potentially the start of a career path within our business. 18+ years ONLY.
You will need to:
Please note – a zero tolerance on Drug and Alcohol is in place and you may be asked to complete a Drug and Alcohol test prior to your start date if successful.
This could be your foot in the door for other events that may come up across the Network.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
Station Assistants employer: Adecco
Contact Detail:
Adecco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Station Assistants
✨Tip Number 1
Familiarise yourself with the station layout and services offered. Knowing where everything is will help you assist customers more effectively and show that you're proactive about your role.
✨Tip Number 2
Practice your communication skills, especially in busy environments. Being able to convey information clearly and calmly under pressure is crucial for this role.
✨Tip Number 3
Demonstrate your passion for customer service by engaging with people in your daily life. Whether it's helping someone find their way or simply being friendly, these experiences can enhance your interpersonal skills.
✨Tip Number 4
Research common safety protocols and emergency procedures relevant to station environments. Showing that you understand the importance of safety can set you apart from other candidates.
We think you need these skills to ace Station Assistants
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Station Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Customer Service Skills: Since the role focuses on customer interaction, emphasise your previous experience in customer service. Provide specific examples of how you've successfully assisted customers in the past.
Showcase Teamwork and Independence: Mention instances where you have worked effectively as part of a team, as well as times when you have successfully managed tasks independently. This will demonstrate your flexibility and ability to adapt to different work environments.
Proofread Your Application: Before submitting your application, make sure to proofread it for any spelling or grammatical errors. A well-written application reflects your attention to detail and professionalism.
How to prepare for a job interview at Adecco
✨Show Your Customer Service Passion
Make sure to express your enthusiasm for providing excellent customer service during the interview. Share examples of how you've gone above and beyond for customers in the past, as this role heavily relies on creating a positive experience for passengers.
✨Demonstrate Teamwork Skills
Since this position requires working as part of a team, be prepared to discuss your experiences collaborating with others. Highlight situations where you successfully worked with colleagues to achieve a common goal, showcasing your ability to contribute positively to a team environment.
✨Emphasise Safety Awareness
Given the importance of safety in this role, be ready to talk about your understanding of safety protocols and how you would apply them in a busy station environment. Mention any previous experiences where you had to assess risks and ensure the safety of others.
✨Stay Calm Under Pressure
This job can be hectic, so it's crucial to convey your ability to remain composed in stressful situations. Prepare to share examples of times when you successfully managed pressure, ensuring that you maintained a high level of service and safety.
