At a Glance
- Tasks: Manage customer inquiries and ensure data accuracy while delivering excellent service.
- Company: Reputable employment agency in the UK with a focus on customer satisfaction.
- Benefits: Competitive pay, free parking, and fun team activities.
- Why this job: Join a dynamic team and enhance your customer service skills in a supportive environment.
- Qualifications: Detail-oriented, proficient in Microsoft 365, and able to work well under pressure.
- Other info: Full-time role with consistent hours from 8:00 to 16:00, Monday to Friday.
The predicted salary is between 25000 - 35000 £ per year.
An employment agency in the UK seeks a Customer Experience Associate who excels at managing customer inquiries and ensuring data accuracy. The ideal candidate will be detail-oriented, proficient in Microsoft 365, and capable of delivering excellent service under pressure.
This full-time position includes working hours from 8:00 to 16:00, Monday to Friday, with a pay rate of £12.30 per hour. Employees enjoy benefits such as free parking and team activities.
Remote Customer Experience Specialist in Southend-on-Sea employer: Adecco
Contact Detail:
Adecco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Customer Experience Specialist in Southend-on-Sea
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might know someone in the customer experience field. A personal connection can often get your foot in the door faster than any application.
✨Tip Number 2
Prepare for those interviews! Research common questions for customer experience roles and practice your answers. We want you to shine when discussing how you handle inquiries and ensure data accuracy under pressure.
✨Tip Number 3
Show off your skills! If you're proficient in Microsoft 365, make sure to highlight that during your conversations. Maybe even bring up specific examples of how you've used it to improve customer service in the past.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Remote Customer Experience Specialist in Southend-on-Sea
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in managing customer inquiries and data accuracy. We want to see how your skills align with the role, so don’t be shy about showcasing your proficiency in Microsoft 365!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Customer Experience Specialist role. Share specific examples of how you've delivered excellent service under pressure.
Be Detail-Oriented: Since we’re looking for someone detail-oriented, double-check your application for any typos or errors. A polished application shows us that you care about accuracy, which is key in this role!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the position. Plus, it’s super straightforward!
How to prepare for a job interview at Adecco
✨Know Your Stuff
Before the interview, make sure you’re familiar with the company and its values. Research their customer service approach and think about how your experience aligns with their needs. This will show that you’re genuinely interested in the role.
✨Showcase Your Skills
Since the job requires proficiency in Microsoft 365, be ready to discuss your experience with these tools. Prepare examples of how you've used them to manage customer inquiries or improve data accuracy in previous roles.
✨Stay Calm Under Pressure
The role involves delivering excellent service under pressure, so be prepared to answer situational questions. Think of specific instances where you successfully handled challenging customer interactions and what strategies you used to resolve issues.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.