At a Glance
- Tasks: Lead outreach and day centre services, providing support to individuals experiencing homelessness.
- Company: Established organisation in Southend-on-Sea dedicated to community support.
- Benefits: Competitive salary, full-time hours, and a chance to make a real difference.
- Other info: Join a passionate team focused on inclusion and continuous improvement.
- Why this job: Be a leader in transforming lives and creating positive outcomes for vulnerable individuals.
- Qualifications: Experience in homelessness support and strong leadership skills required.
The predicted salary is between 35000 - 45000 € per year.
Location: Southend-on-Sea
Salary: Competitive
Hours: Full-time, 37 hours per week
Overview
We’re recruiting on behalf of a well-established organisation in Southend-on-Sea seeking an experienced and passionate Day Centre Manager to lead both day centre and outreach services. This is a senior leadership role responsible for delivering high-quality, person‑centred support to individuals experiencing homelessness and multiple disadvantage. You will drive service performance, lead multidisciplinary teams, and ensure services are delivered in a safe, trauma‑informed, and psychologically informed way.
Key Responsibilities
- Provide strategic and operational leadership across outreach and day centre services
- Ensure delivery of flexible, person‑centred support to individuals at risk
- Oversee safe and effective day centre operations, creating a welcoming and supportive environment
- Embed trauma‑informed and psychologically informed practices across services
- Oversee case management quality, including assessments, support plans, and risk management
- Lead on complex and high‑risk cases, including multi‑agency safeguarding responses
- Ensure robust incident management and continuous learning
- Manage and support deputy managers and frontline teams
- Oversee staff performance, development, recruitment, and retention
- Promote a positive team culture focused on wellbeing, accountability, and continuous improvement
- Ensure outreach services are proactive, responsive, and intelligence‑led
- Drive assertive engagement with individuals experiencing entrenched rough sleeping
- Support pathway progression through effective partnership working
- Lead the day‑to‑day running of centre‑based services
- Ensure high standards of health & safety, hygiene, and compliance
- Oversee performance targets, data quality, and reporting
- Build strong relationships with external agencies and community partners
- Represent the service at multi‑agency forums and meetings
- Work collaboratively to improve outcomes and reduce rough sleeping
- Oversee budgets and resource allocation
- Ensure compliance with financial procedures and controls
About You
Essential Experience
- Strong background in homelessness, outreach, or community‑based support services
- Experience managing teams in complex, frontline environments
- Proven experience handling safeguarding, crisis intervention, and complex cases
- Experience working collaboratively with statutory and voluntary sector partners
- Track record of delivering services against KPIs and performance targets
- Strong understanding of trauma‑informed approaches
Skills & Attributes
- Excellent leadership and people management skills
- Confident decision‑maker in high‑pressure situations
- Strong communication and stakeholder engagement ability
- Organised, analytical, and performance‑driven
- Calm, resilient, and solutions‑focused
- Passionate about inclusion, dignity, and positive outcomes
Desirable
- Experience managing day centre services
- Knowledge of local outreach or homelessness pathways
- Full UK driving licence
Equal Opportunities Statement
Adecco Group UK & Ireland is an Equal Opportunities Employer.
Homelessness Outreach & Day Centre Leader in Southend-on-Sea employer: Adecco
Join a well-established organisation in Southend-on-Sea that prioritises the wellbeing and development of its employees while making a meaningful impact on the lives of individuals experiencing homelessness. With a strong focus on trauma-informed practices, this role offers a supportive work culture, opportunities for professional growth, and the chance to lead a dedicated team in delivering high-quality, person-centred services. Enjoy competitive remuneration and the satisfaction of contributing to a vital community service in a vibrant coastal location.
StudySmarter Expert Advice🤫
We think this is how you could land Homelessness Outreach & Day Centre Leader in Southend-on-Sea
✨Tip Number 1
Network like a pro! Reach out to people in the homelessness and outreach sector. Attend local events or workshops, and don’t be shy about introducing yourself. You never know who might have a lead on your dream job!
✨Tip Number 2
Showcase your passion! When you get the chance to chat with potential employers, share your experiences and why you care about supporting individuals experiencing homelessness. Authenticity goes a long way in making a lasting impression.
✨Tip Number 3
Prepare for interviews by researching the organisation thoroughly. Understand their values and how they align with your own. This will help you tailor your responses and demonstrate that you’re the perfect fit for their team.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you. Plus, it’s a great way to ensure your application gets seen by the right people. Let’s get you that job!
We think you need these skills to ace Homelessness Outreach & Day Centre Leader in Southend-on-Sea
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Day Centre Manager role. Highlight your experience in homelessness and outreach services, and show us how your skills align with the key responsibilities mentioned in the job description.
Showcase Your Leadership Skills:We want to see your leadership style! Share examples of how you've managed teams in complex environments and how you've driven performance. This is a senior role, so let us know how you’ve led by example in previous positions.
Emphasise Trauma-Informed Practices:Since this role involves working with vulnerable individuals, it’s crucial to demonstrate your understanding of trauma-informed approaches. Give us specific examples of how you've implemented these practices in your past work.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Adecco
✨Know Your Stuff
Make sure you’re well-versed in the key responsibilities of the Day Centre Manager role. Familiarise yourself with trauma-informed practices and how they apply to homelessness support. This will show your passion and understanding of the sector.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in complex environments. Think about specific situations where you’ve managed crisis interventions or safeguarding cases, as these experiences will be crucial for this role.
✨Engage with the Community
Research the local outreach services and community partners in Southend-on-Sea. Be ready to discuss how you would build relationships with these organisations and improve outcomes for individuals experiencing homelessness.
✨Ask Thoughtful Questions
Prepare insightful questions that demonstrate your interest in the organisation’s goals and challenges. This could include inquiries about their approach to performance targets or how they ensure a supportive environment for both staff and service users.
