At a Glance
- Tasks: Help clients navigate housing issues and prevent homelessness with expert advice.
- Company: Join a supportive local authority team in Solihull, West Midlands.
- Benefits: Flexible working with 3 days remote, competitive pay, and potential for contract extension.
- Why this job: Make a real difference in people's lives while developing your skills in a vital sector.
- Qualifications: Experience in housing law and strong admin skills are essential.
- Other info: Dynamic role with opportunities for growth and community impact.
The predicted salary is between 30000 - 42000 £ per year.
An exciting opportunity has emerged for a Housing Options Officer to join one of Adecco Public Sector's Local Authority clients in a temporary contract, initially for 3 months (but highly likely to be extended). Our client is based in Solihull in the West Midlands and this is a full time role for 37 hours per week, Monday to Friday, with a strong element of working from home (3 days each week).
Due to the busy nature of the role, the client is keen for applicants to possess previous experience of:
- Interviewing clients and resolving all housing problems.
- Processing claims for homeless applications as required under Part VII of the Housing Act 1996 (as amended).
- Advising and preventing homelessness by offering the correct advice to clients approaching the Council as homeless.
- Assessing whether those who are threatened with homelessness qualify for private sector options under the Housing Act, Part VII, as amended.
- Having regard to the Homelessness Code of Guidance and the Council's Homelessness Prevention and resilience agenda.
- Sound knowledge of Housing and Homelessness Law and experience in resolving complex housing problems.
- Administrative skills to manage caseload and work effectively in a team of 6-8 officers.
- Ability to deal with very demanding service users and partners, and have strong IT and admin skills.
- Updating PHP's (Personal Housing Plans).
As the client is keen for the candidate to hit the ground running, previous experience of carrying out a similar role with a local authority client in the last three years would be hugely beneficial. Strong knowledge of the Homelessness Reduction Act is also important. A car driver would be ideal as you may occasionally need to visit clients in their homes. However, you must be prepared to work on a rota basis from our client's office 2 days each week, depending on the needs of the business. Only applicants who feel they meet the above criteria and can start on short notice (2 weeks' maximum) need apply.
Housing Options Officer (temp: West Midlands) in Solihull employer: Adecco
Contact Detail:
Adecco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Options Officer (temp: West Midlands) in Solihull
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing sector and let them know you're on the lookout for opportunities. Sometimes, it's all about who you know, and a friendly nudge can lead to a great job.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of the Housing Act and recent changes in homelessness law. We want you to feel confident discussing your experience and how it relates to the role of a Housing Options Officer.
✨Tip Number 3
Practice your interview skills with a friend or family member. Role-playing common interview questions can help you articulate your experience and show off your problem-solving skills when it comes to housing issues.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team.
We think you need these skills to ace Housing Options Officer (temp: West Midlands) in Solihull
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with housing issues and relevant laws. We want to see how your skills match the role, so don’t be shy about showcasing your past work in similar positions!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about helping people with housing problems and how your background makes you the perfect fit for this role. Keep it engaging and personal!
Showcase Your Admin Skills: Since this role involves managing a caseload, make sure to mention your organisational skills and any experience with administrative tasks. We need to know you can juggle multiple responsibilities effectively!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out!
How to prepare for a job interview at Adecco
✨Know Your Housing Law
Brush up on the Housing Act 1996 and the Homelessness Reduction Act. Be ready to discuss how these laws apply to real-life scenarios, as this will show your understanding of the role and its responsibilities.
✨Showcase Your Experience
Prepare specific examples from your past roles where you successfully resolved housing issues or assisted clients facing homelessness. This will demonstrate your hands-on experience and ability to handle the demands of the job.
✨Demonstrate Strong Communication Skills
Practice articulating your thoughts clearly and confidently. Since you'll be dealing with demanding service users, showing that you can communicate effectively under pressure is crucial.
✨Familiarise Yourself with the Team Dynamics
Research the local authority's approach to homelessness prevention and resilience. Understanding their agenda will help you align your answers with their values and show that you're a team player ready to contribute.