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- Tasks: Manage key client relationships and ensure exceptional service delivery.
- Company: Join a supportive and collaborative team at a leading company.
- Benefits: Enjoy a competitive salary and comprehensive benefits package.
- Why this job: Grow your career while making a real impact on client success.
- Qualifications: Experience in account management and strong communication skills.
- Other info: Opportunities for career growth in a dynamic work environment.
The predicted salary is between 36000 - 60000 £ per year.
As a Key Account Manager, you will play a critical role in managing and growing key client relationships. You will act as the main point of contact for clients, ensuring their needs are met, and collaborating closely with internal teams to deliver projects on time and to the highest standards. Your goal will be to strengthen client trust, grow revenue, and ensure exceptional service delivery across all touch points.
Key Responsibilities:
- Client Relationship Management: Serve as the primary contact for key accounts, fostering long-term relationships and trust with clients.
- Quotations & Orders: Manage the entire quoting process, including chasing quotes, obtaining orders, and addressing rejections (while noting reasons for rejection).
- Project Oversight: Track all work in progress (WIP) to ensure smooth delivery within KPIs and agreed deadlines, working closely with operations and other teams.
- Revenue Growth: Identify opportunities to up sell and expand the scope of services offered to clients, maximising revenue and growing the business.
- Contract Management: Ensure all maintenance contracts are accurate on the system, including correct pricing and regimes, while monitoring renewal time lines.
- Reports & Analysis: Provide regular reports on key metrics such as work volumes, SLA performance, profit margins, and "sick" equipment that needs further attention.
- Client Meetings: Attend and arrange client performance meetings, discussing current and future needs and identifying new business opportunities.
What We’re Looking For:
- Proven experience as a Key Account Manager, Client Relationship Manager, or in a similar role.
- Excellent communication and interpersonal skills with the ability to build strong, trust-based relationships.
- Strong organisational skills, with the ability to manage multiple projects simultaneously while meeting deadlines.
- Ability to identify and capitalise on new opportunities to grow accounts and revenue.
- Analytical and detail-oriented with a proactive approach to solving client issues.
- Experience with CRM systems (e.g., Protean) and proficiency in Excel or similar tools for reporting and tracking.
What We Offer:
- Competitive salary.
- Comprehensive benefits package.
- Opportunities for career growth and development.
- A supportive and collaborative work environment.
Key Accounts Manager in Sleaford employer: Adecco
Contact Detail:
Adecco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Accounts Manager in Sleaford
✨Tip Number 1
Network like a pro! Get out there and connect with people in your industry. Attend events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that Key Accounts Manager role.
✨Tip Number 2
Prepare for interviews by researching the company and its clients. Understand their needs and challenges so you can show how you’ll strengthen those client relationships. We want you to shine and demonstrate your value right from the get-go!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. It shows your enthusiasm for the role and reinforces your commitment to building strong client relationships.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly helps us keep track of your application. Plus, it shows you’re serious about joining our team!
We think you need these skills to ace Key Accounts Manager in Sleaford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Key Account Manager role. Highlight your experience in client relationship management and any relevant achievements that showcase your ability to grow accounts and revenue.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your skills align with our needs. Don't forget to mention specific examples of how you've built trust with clients in the past.
Showcase Your Organisational Skills: Since managing multiple projects is key, give us a glimpse of how you stay organised. Whether it's through tools you use or methods you follow, let us know how you keep everything on track while meeting deadlines.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join the StudySmarter team!
How to prepare for a job interview at Adecco
✨Know Your Clients
Before the interview, research the company's key clients and their industries. Understanding their needs and challenges will help you demonstrate how you can strengthen client relationships and grow revenue.
✨Showcase Your Communication Skills
As a Key Account Manager, communication is key. Prepare examples of how you've successfully built trust with clients in the past. Be ready to discuss your approach to managing client expectations and resolving issues.
✨Demonstrate Organisational Skills
Be prepared to talk about how you manage multiple projects and deadlines. Share specific tools or methods you use to keep track of work in progress and ensure timely delivery, as this will show your ability to handle the role's demands.
✨Highlight Your Analytical Mindset
Discuss your experience with reporting and analysis. Bring examples of how you've used data to identify opportunities for upselling or improving service delivery. This will showcase your proactive approach to driving revenue growth.
