Shift Manager

Shift Manager

Reading Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team of up to 10 warehouse staff and oversee daily operations.
  • Company: Join Adecco, a leading employment agency committed to equal opportunities.
  • Benefits: Enjoy flexible shifts, competitive pay, and opportunities for growth.
  • Why this job: Be part of a dynamic team that values leadership and customer service excellence.
  • Qualifications: Experience in management within logistics is preferred; FLT/DDT licences required.
  • Other info: Must be available for evening and weekend on-call shifts.

The predicted salary is between 36000 - 60000 £ per year.

The Shift manager will take responsibility for up to 10 Warehouse staff and provide support to peripheral operations at the customer premises. You will be expected to manage end of line processing, loading of trailers, transportation to off site trailer exchange facility and associated communication with partners. Responsible for planning, coordinating, supervising and reporting upon the work activities of the team; providing effective communication, leadership, motivation, training, and development.

The primary function of this role is to maximise the performance of the operation by directing the daily and weekly activities, providing leadership, motivation, training, and development of colleagues, executing against customer requirements and operational performance. Always ensure excellent customer service.

Ideally you will have experience in working in a management capacity for a 3rd party logistics provider.

Duties

  • Direct the daily activity to ensure a safe, secure, clean, and fair work environment for team members
  • Monitor performance and accuracy of employees.
  • Ensure all documentation is completed accurately and promptly enabling daily operational targets are met
  • Deliver team member performance reviews, development and/or succession planning as appropriate
  • To ensure all required equipment is available and in safe working conditions. Defect reporting is maintained and monitored for compliance.
  • Support and Manage customer, resolve any issues or queries relating to Stock, transport
  • Responsible for managing orders through Adecco and P&G systems within a specified KPI time frame.
  • Ownership of the daily supply export loads, QTY of loads and times.
  • To ensure the smooth control of Track &Trace including training, resolving, and reporting any issues where appropriate.
  • To manage KPI reports
  • To ensure that all staff comply to health & safety regulations and QA policies
  • Continuous improvement involvement on site initiatives and projects.
  • Ensure compliance to Safe Systems of Work (SSoW) Standard Operating Procedures (SOP\’s)
  • Ensure company policies are communicated, applied, and enforced
  • To ensure all company policies are communicated and adhered to and any process changes are communicated to the appropriate teams.
  • To fully understand and apply all QA processes, particularly to P&G QA Key Element 11 Storage and Handling of Finished Product, ensuring pallets of the highest standards are dispatched on behalf of the customer.
  • Manage HR policies such as disciplinary and grievance, Attendance, and performance management.
  • Preparation of Key Performance Indicators (KPI\’s)
  • Local project Management (Site level)
  • Hold valid FLT/DDT licences
  • Additional Responsibilities

  • Must be able to cover evenings and weekends on call if required
  • Required Shift Pattern

    Mon – Wed x 12 Days (36 hours)
    Mon – Wed x 12 Nights (36 hours)
    Mon – Thur x 12 Days (48 hours)
    Mon – Wed x 12 Nights (36 hours)

    Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

    Shift Manager employer: Adecco

    As a Shift Manager at Adecco, you will thrive in a dynamic work environment that prioritises employee development and teamwork. With a strong focus on leadership and continuous improvement, we offer comprehensive training opportunities and a supportive culture that values safety and excellence in customer service. Join us in our commitment to creating a fair and engaging workplace where your contributions are recognised and rewarded.
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    Contact Detail:

    Adecco Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Shift Manager

    ✨Tip Number 1

    Familiarise yourself with the logistics industry, especially third-party logistics providers. Understanding the specific challenges and operations within this sector will help you demonstrate your knowledge during interviews.

    ✨Tip Number 2

    Highlight your leadership skills by preparing examples of how you've motivated and developed teams in previous roles. Be ready to discuss specific situations where your guidance led to improved performance or resolved conflicts.

    ✨Tip Number 3

    Showcase your ability to manage KPIs effectively. Prepare to discuss how you've tracked performance metrics in past positions and how you used that data to drive operational improvements.

    ✨Tip Number 4

    Be prepared to talk about health and safety regulations and quality assurance processes. Having a solid understanding of these areas will demonstrate your commitment to maintaining a safe and compliant work environment.

    We think you need these skills to ace Shift Manager

    Leadership Skills
    Team Management
    Communication Skills
    Problem-Solving Skills
    Performance Monitoring
    Training and Development
    Customer Service Orientation
    Health and Safety Compliance
    Logistics Management
    Time Management
    KPI Reporting
    Attention to Detail
    Conflict Resolution
    Adaptability
    Project Management

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV highlights relevant experience in management, particularly within logistics or warehouse operations. Emphasise any leadership roles you've held and specific achievements that demonstrate your ability to manage teams effectively.

    Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the Shift Manager role and explain how your skills align with the job requirements. Mention your experience in managing teams, ensuring safety, and delivering excellent customer service.

    Highlight Relevant Skills: Focus on key skills such as communication, leadership, problem-solving, and performance monitoring. Provide examples of how you've successfully applied these skills in previous roles, especially in a logistics context.

    Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a managerial position.

    How to prepare for a job interview at Adecco

    ✨Showcase Your Leadership Skills

    As a Shift Manager, you'll be responsible for leading a team. Be prepared to discuss your previous leadership experiences, how you motivated your team, and any challenges you overcame. Use specific examples to illustrate your ability to manage and develop staff.

    ✨Understand the Operations

    Familiarise yourself with the logistics and warehouse operations relevant to the role. Be ready to talk about end-of-line processing, transportation logistics, and how you would ensure compliance with health and safety regulations. This shows your commitment to operational excellence.

    ✨Prepare for Scenario Questions

    Expect scenario-based questions that assess your problem-solving skills. Think about potential issues that could arise in a warehouse setting, such as performance monitoring or equipment failures, and how you would handle them effectively.

    ✨Emphasise Customer Service

    Excellent customer service is key in this role. Be prepared to discuss how you have previously ensured customer satisfaction and resolved issues. Highlight your communication skills and your approach to maintaining strong relationships with partners.

    Shift Manager
    Adecco
    Location: Reading
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    • Shift Manager

      Reading
      Full-Time
      36000 - 60000 £ / year (est.)
    • A

      Adecco

      10000+
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