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- Tasks: Engage with clients, deliver exceptional service, and develop strong professional relationships.
- Company: Join a friendly, team-focused organisation based in Sheffield.
- Benefits: Enjoy a competitive salary, uncapped bonuses, and 25 days holiday plus your birthday off!
- Other info: Full UK driving licence required; inclusive recruitment process for all backgrounds.
- Why this job: Make a real impact by providing tailored solutions and building lasting client relationships.
- Qualifications: Experience in B2B account management and excellent communication skills are essential.
Location: Sheffield and surrounding areas. Office and field-based covering South Sheffield, Chesterfield and Mansfield.
Working Pattern: Full Time - 9:30am - 4:30pm Monday to Friday.
Salary: £25,000 + bonus.
Benefits: Excellent working hours (32.5 hours per week!), uncapped bonus, 25 days holiday + additional day off for your birthday.
Are you a driven and outgoing candidate with a passion for delivering excellent customer service? If this sounds like you and you are looking for a role where you are both office based and out in the field visiting clients and delivering great service, this could be an excellent opportunity for you!
Joining a well-established organisation based in Sheffield, known for its friendly and team-focused culture, as a Customer Account Manager we are seeking someone with exceptional communication skills and a personable approach to building rapport. You will be confident engaging with customers both over the phone and face-to-face, with a genuine passion for developing strong professional relationships.
The ideal candidate will have experience in a similar B2B role, managing existing accounts and/or identifying and developing new business opportunities.
Key Objectives:- Engage in consultative selling to identify customer needs and provide value-added solutions.
- Develop and maintain strong relationships with clients to ensure customer satisfaction and loyalty.
- Achieve and exceed targets through a blend of account management and new business development.
- Effectively communicate product offerings and solutions that meet client needs.
- Develop and maintain high level of product knowledge to offer the best tailored solutions to clients.
- Conduct regular market analysis to identify new business opportunities.
- Complete and submit sales reports and paperwork.
- Provide quotations and process customer orders.
- Maintain and update CRM database and Excel spreadsheets accurately.
This is an excellent opportunity to join a supportive, people-oriented organisation in a role where through delivering exceptional service and solutions to clients, you can make a real impact!
Our client is looking to hire as soon as possible so please do apply today!
Note: Candidates must possess a full UK Driving licence to be considered for this role.
Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Customer Account Manager in Sheffield employer: Adecco
Contact Detail:
Adecco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Account Manager in Sheffield
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about building relationships, try role-playing with a friend or family member. Focus on being personable and confident, just like you would with a client.
✨Tip Number 3
Prepare some questions to ask during the interview. This shows you're engaged and eager to learn more about the role and the company. Plus, it gives you a chance to assess if it's the right fit for you!
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Customer Account Manager in Sheffield
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for customer service and how you connect with clients.
Tailor Your Experience: Make sure to highlight your relevant experience in B2B roles. We’re looking for someone who can manage accounts and develop new business opportunities, so be specific about your achievements in these areas.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that make it easy for us to see why you’d be a great fit for the Customer Account Manager role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity as soon as possible.
How to prepare for a job interview at Adecco
✨Know Your Customer Service Stuff
Make sure you brush up on your customer service skills and experiences. Think of specific examples where you've gone above and beyond for a client, as this role is all about delivering excellent service and building rapport.
✨Show Off Your Communication Skills
Since the job requires exceptional communication, practice articulating your thoughts clearly. You might want to prepare for common interview questions by rehearsing how you'd explain complex ideas simply, especially in a B2B context.
✨Research the Company Culture
Get to know the company’s values and culture. Since they pride themselves on being friendly and team-focused, think about how you can demonstrate that you fit into this environment during your interview.
✨Prepare Questions for Them
Have a few thoughtful questions ready to ask at the end of your interview. This shows your interest in the role and helps you gauge if the company is the right fit for you. Consider asking about their approach to account management or how they support professional development.