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- Tasks: Coordinate field engineers' schedules and assist with administrative tasks.
- Company: Join a leading manufacturing company known for its supportive work culture.
- Benefits: Enjoy a permanent, full-time role with competitive pay and a positive team environment.
- Why this job: Be part of a dynamic team where your communication and organizational skills shine.
- Qualifications: Previous experience in a service role and strong time management skills are essential.
- Other info: Adecco values inclusivity and supports candidates from all backgrounds.
The predicted salary is between 25000 - 26000 £ per year.
Job Title: Service Desk Administrator Location: Preston Remuneration: £25,000 – £26,000 per annum Contract Details: Permanent, Full Time Responsibilities: Work alongside the Service Team, assisting in the coordination of field engineers’ schedules. Keep our customers informed by booking engineers on site and providing regular updates. Process subcontractor paperwork to ensure smooth project execution. Generate invoices for completed work, ensuring accuracy and timely processing. Utilise Microsoft Office tools, such as Excel and Word, to support administrative tasks. Collaborate effectively within the team, fostering a positive and inclusive work environment. Demonstrate excellent time management and organisational skills to meet Service Level Agreements (SLA) and goals. Take ownership of your workload and contribute to the collective success of the team. Approach tasks and people with a positive attitude, contributing to a cheerful and productive work atmosphere. Problem-solve with the support of your team, utilising their expertise and resources. Embrace a continuous learning mindset, adapting and acquiring new skills as needed. Uphold ethical standards and foster a culture of inclusion within the organisation. Exhibit determination, motivation, and a st…
Service Desk Administrator employer: Adecco
Contact Detail:
Adecco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Desk Administrator
✨Tip Number 1
Familiarize yourself with the specific tools and software mentioned in the job description, especially Microsoft Office tools like Excel and Word. Being proficient in these applications will not only help you in the role but also demonstrate your readiness to hit the ground running.
✨Tip Number 2
Highlight any previous experience you have in service roles or administrative positions. Be prepared to discuss how you've successfully managed schedules or coordinated tasks in a team environment during the interview.
✨Tip Number 3
Showcase your communication skills by preparing examples of how you've kept customers informed in past roles. This could include situations where you provided updates or resolved issues effectively.
✨Tip Number 4
Emphasize your problem-solving abilities and positive attitude. Think of instances where you've contributed to a cheerful work atmosphere or helped your team overcome challenges, as this aligns well with the company culture they are looking for.
We think you need these skills to ace Service Desk Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in service roles, particularly any administrative tasks or coordination work. Emphasize your communication skills and ability to manage schedules effectively.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how your previous experience aligns with the responsibilities listed in the job description, such as managing customer expectations and working collaboratively within a team.
Highlight Technical Skills: Since the role requires proficiency in Microsoft Office tools, particularly Excel and Word, make sure to mention your experience with these programs. Provide examples of how you've used them in past roles to support administrative tasks.
Showcase Your Problem-Solving Abilities: Demonstrate your problem-solving skills in your application by providing examples of challenges you've faced in previous roles and how you overcame them. This will show your proactive mindset and ability to contribute positively to the team.
How to prepare for a job interview at Adecco
✨Show Your Organisational Skills
As a Service Desk Administrator, you'll need to demonstrate your exceptional organisational abilities. Be prepared to discuss specific examples of how you've managed schedules or coordinated tasks in previous roles.
✨Communicate Clearly and Positively
Excellent communication skills are crucial for this role. Practice articulating your thoughts clearly and maintain a positive attitude throughout the interview. This will reflect your ability to keep customers informed and engaged.
✨Highlight Your Team Collaboration Experience
Since the role involves working closely with a team, be ready to share experiences where you successfully collaborated with others. Emphasize your ability to foster a positive work environment and support your colleagues.
✨Demonstrate Problem-Solving Skills
Prepare to discuss situations where you've encountered challenges and how you approached problem-solving. Show that you can think critically and utilize team resources effectively to find solutions.
