Service Coordinator

Are you an enthusiastic and customer-focused individual looking to join a dynamic team? Do you thrive in a fast-paced environment where attention to detail and exceptional service are valued? If so, we want to hear from you! Position: Sales Admin/Service Coordinator Type: Full-time (Temp-to-Perm) Pay: £23,000.00 – £25,000.00 per year Location: [Insert Company Location] (In-person role) Why Join Us? Benefits: Company pension, free on-site parking. Schedule: Monday to Friday, no weekends. Growth: Work in a collaborative environment with opportunities for professional development. Role Responsibilities Customer Service: Create and provide quotations for sales and service customers with a focus on satisfaction. Maintain accurate records of upcoming Service Visits and Calibrations.Efficient Order Processing: Process sales and service quotations, orders, pro formas, and invoices using Sage 50 software. Manage spare parts stock and orders to support smooth service operations.Communication and Coordination: Schedule Service visits and confirm dates with customers. Handle inbound and outbound customer phone calls professionally. Collaborate with the external sales force to manage enquiries and leads.Digital Presence Management: Monitor and respond to sales and service-related emails promptly. Engage with customers via website LiveChat, providing real-time support.Logistics and Inventory Control: Organise shipments with carriers to en…