Service and Maintenance Coordinator
Service and Maintenance Coordinator

Service and Maintenance Coordinator

Temporary 28000 - 30000 £ / year (est.) No home office possible
Adecco

At a Glance

  • Tasks: Coordinate service visits and support engineers with documentation and customer communication.
  • Company: Join a dynamic team in Northwich focused on customer satisfaction.
  • Benefits: Earn £13.50 per hour with a Monday to Friday schedule.
  • Other info: Temporary role for up to 3 months with potential for growth.
  • Why this job: Be the vital link between customers and engineers, ensuring smooth operations.
  • Qualifications: Organisational skills and a customer-focused attitude are essential.

The predicted salary is between 28000 - 30000 £ per year.

Location: Northwich

Working schedule: Monday to Friday, 8am - 5pm

Rate of pay: 13.50ph

Contract type: Temporary for up to 3 months

Adecco are looking for an organised and customer-focused Service team in Northwich on a temporary basis. This role is key to ensuring customers receive timely service and repairs, while supporting engineers with accurate documentation and quotations.

Key Responsibilities
  • Plan and schedule service and maintenance visits for customers
  • Act as the main point of contact for customers regarding visit dates, progress, and updates
  • Process and manage engineer documentation, ensuring accuracy and compliance
  • Provide repair quotations where required
  • Coordinate repairs, parts, and follow-up work efficiently
  • Maintain accurate records within internal systems and CRM
  • Work closely with engineering and service teams to ensure smooth operations

Service and Maintenance Coordinator employer: Adecco

At Adecco, we pride ourselves on being an excellent employer, offering a supportive work culture that values organisation and customer focus. Our Northwich team thrives in a collaborative environment where employees are encouraged to grow and develop their skills, with opportunities for meaningful contributions to customer satisfaction and operational efficiency. Join us for a rewarding experience that combines professional development with a commitment to delivering exceptional service.
Adecco

Contact Detail:

Adecco Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service and Maintenance Coordinator

✨Tip Number 1

Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Service and Maintenance Coordinator role. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by practising common questions related to customer service and coordination. We recommend role-playing with a friend or using online resources to get comfortable with articulating your experience and skills.

✨Tip Number 3

Showcase your organisational skills! During interviews, share specific examples of how you've successfully managed schedules or documentation in the past. This will demonstrate that you're the perfect fit for keeping things running smoothly.

✨Tip Number 4

Don't forget to apply through our website! It’s super easy and ensures your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us.

We think you need these skills to ace Service and Maintenance Coordinator

Organisational Skills
Customer Focus
Documentation Management
Quotations Processing
Scheduling
Communication Skills
Record Keeping
CRM Proficiency
Coordination Skills
Attention to Detail
Team Collaboration
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience that matches the Service and Maintenance Coordinator role. We want to see how your skills align with planning, scheduling, and customer service.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team in Northwich. Share specific examples of how you've successfully managed customer interactions or coordinated services in the past.

Showcase Your Organisational Skills: Since this role is all about organisation, make sure to mention any tools or methods you use to stay organised. We love seeing candidates who can keep things running smoothly!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team.

How to prepare for a job interview at Adecco

✨Know the Role Inside Out

Before your interview, make sure you thoroughly understand the responsibilities of a Service and Maintenance Coordinator. Familiarise yourself with planning and scheduling service visits, as well as managing documentation. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.

✨Showcase Your Organisational Skills

Since this role requires strong organisational abilities, be prepared to discuss specific examples from your past experiences where you've successfully managed schedules or coordinated tasks. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your skills effectively.

✨Customer Focus is Key

As a main point of contact for customers, it's crucial to convey your customer service skills during the interview. Share instances where you've gone above and beyond to assist customers or resolve issues. This will illustrate your commitment to providing excellent service, which is vital for this position.

✨Prepare Questions for Them

Interviews are a two-way street, so come prepared with thoughtful questions about the company and the team you'll be working with. Ask about their current challenges in service coordination or how they measure success in this role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.

Service and Maintenance Coordinator
Adecco

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