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- Tasks: Be the go-to person for customers, ensuring top-notch service and support.
- Company: Join a dynamic team focused on quality customer service and business growth.
- Benefits: Gain valuable experience in a supportive environment for 12-18 months.
- Why this job: Make a real impact by building relationships and enhancing customer satisfaction.
- Qualifications: Strong communication skills and a knack for conflict resolution are key.
- Other info: This role is perfect for those looking to kickstart their career in customer service.
The predicted salary is between 28800 - 43200 £ per year.
Service Administrator – 12-18 MONTH ROLE Are you an experienced Service Administrator? If so then our Client would like you to join their team for a 12-18 month role. As the first point of contact for customers, you will play a vital role in ensuring quality customer service and contributing to business growth at our client's branch location. Key Responsibilities: Develop positive relationships with key customers, either over the phone or in person at the branch. Assess customer needs and gather relevant information. Create basic work orders in the appropriate systems. Provide status updates to customers as requested. Qualifications and Competencies: Competencies: – Communicate effectively: Ability to develop and deliver multi-mode communications that convey a clear understanding of the unique needs of different audiences. – Manage conflict: Handle conflict situations effectively, with minimal disruption. – Customer focus: Build strong customer relationships and deliver customer-centric solutions. – Direct work: Provide direction, delegate tasks, and remove obstacles to ensure work is completed efficiently. – Instil trust: Gain the confidence and trust of others through honesty, integrity, and authenticity If you have the skills and experience our client is looking for, apply now for the Service Administrator position. Join their team and contribute to their commitment to providing quality customer service and driving business growth. …
Service Administrator - 12-18 MONTH ROLE employer: Adecco
Contact Detail:
Adecco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Administrator - 12-18 MONTH ROLE
✨Tip Number 1
Make sure to familiarize yourself with the company's values and customer service philosophy. This will help you align your approach during the interview and demonstrate that you understand their commitment to quality service.
✨Tip Number 2
Prepare examples from your past experiences where you've successfully managed customer relationships or resolved conflicts. Being able to share specific stories will showcase your ability to handle the responsibilities of the role.
✨Tip Number 3
Practice your communication skills, especially in a multi-mode context. You might be asked to demonstrate how you would communicate with different types of customers, so being prepared can set you apart.
✨Tip Number 4
Research common tools and systems used for creating work orders in service administration. Familiarity with these systems can give you an edge and show your proactive approach to the role.
We think you need these skills to ace Service Administrator - 12-18 MONTH ROLE
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Service Administrator position. Understand the key responsibilities and qualifications required, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize your previous experience in customer service or administrative roles. Provide specific examples of how you've developed positive relationships with customers and handled conflict situations.
Showcase Communication Skills: Since effective communication is crucial for this role, make sure to demonstrate your communication skills in your application. Use clear and concise language, and consider including examples of how you've successfully communicated with different audiences.
Tailor Your Cover Letter: Write a personalized cover letter that addresses the specific needs of the company. Mention how your skills align with their commitment to quality customer service and business growth, and express your enthusiasm for the role.
How to prepare for a job interview at Adecco
✨Show Your Customer Service Skills
Since the role emphasizes quality customer service, be prepared to share specific examples of how you've successfully handled customer interactions in the past. Highlight your ability to build relationships and address customer needs effectively.
✨Demonstrate Effective Communication
Communicate clearly and confidently during the interview. Practice articulating your thoughts and ensure you can convey complex information in a way that is easy to understand. This will showcase your ability to adapt your communication style to different audiences.
✨Prepare for Conflict Management Scenarios
Think of instances where you've managed conflict or difficult situations. Be ready to discuss your approach and the outcomes. This will demonstrate your capability to handle challenges with minimal disruption, which is crucial for this role.
✨Exhibit Trustworthiness and Integrity
During the interview, emphasize your commitment to honesty and integrity. Share experiences where you've built trust with customers or colleagues, as this aligns with the competencies required for the position.
