At a Glance
- Tasks: Manage customer complaints and ensure fair resolutions in a dynamic environment.
- Company: Join Adecco, a leader in customer relations with a focus on excellence.
- Benefits: Competitive salary, supportive team, and opportunities for professional growth.
- Other info: Work in a vibrant setting with a focus on continuous improvement.
- Why this job: Make a real difference in customer experience while adhering to regulatory standards.
- Qualifications: Strong complaints handling experience and excellent communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
Adecco is seeking a Senior Customer Relations Executive in Southend-on-Sea to oversee the complaints process in a customer-focused setting. The successful candidate will ensure fair and timely resolutions while adhering to regulatory standards.
Key responsibilities include:
- Managing complaints
- Investigating cases
- Maintaining records
- Driving improvements in customer experience
Candidates should have:
- Strong complaints handling experience
- Excellent communication skills
- Proficiency in Microsoft Word and Excel
Senior Customer Complaints & Regulatory Specialist employer: Adecco
Adecco is an excellent employer that prioritises a supportive and dynamic work culture in Southend-on-Sea, offering employees the chance to make a real impact in customer relations. With a strong focus on professional development, Adecco provides numerous growth opportunities and encourages innovation in enhancing customer experiences. Employees enjoy a collaborative environment where their contributions are valued, making it a rewarding place to build a career.
