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For Companies At a Glance
- Tasks: Manage training hubs, track data, and support events while interacting with clients.
- Company: Join a vibrant Academy Team in London focused on delivering exceptional training experiences.
- Benefits: Enjoy hybrid work flexibility and gain valuable experience in a supportive environment.
- Why this job: Perfect for organised individuals who thrive in fast-paced settings and love customer care.
- Qualifications: Experience in office management or customer service; strong Excel and communication skills required.
- Other info: Conveniently located near White City train station; 3-month temporary role with potential extension.
Join Our Team as a Senior Administrator!
Are you ready to make a difference in the healthcare sector? Our client is one of the largest acute hospital trusts in England, dedicated to providing exceptional patient care. We are looking for a Senior Administrator to join the Outpatients Appointment Services team based in Boston. This is a fantastic opportunity for a proactive and organised individual who thrives in a busy environment!
Position Details
- Job Title: Outpatients Senior Administration Assistant
- Contract Type: Temporary
- Start Date: January 5, 2026
- End Date: March 28, 2026
- Working Pattern: Full Time
Why You Should Apply
As a Senior Administrator, you\’ll play a pivotal role in ensuring that patients receive timely appointments for Outpatient, Urgent, and Suspected Cancer services. You\’ll be the friendly face that guides patients through their healthcare journey, ensuring they have all the information they need to make informed decisions about their care.
Key Responsibilities
- Coordinate hospital appointments in line with booking requirements.
- Proactively manage waiting times to meet national standards.
- Maintain accurate patient data and ensure compliance with protocols.
- Provide exceptional customer service at the reception and over the phone.
- Liaise with clinical staff and other departments to resolve issues efficiently.
- Support new staff through training and development.
What We Are Looking For
- Experience in a customer-focused environment and proficiency in data entry.
- Strong organisational skills with the ability to prioritise workload.
- Excellent verbal and written communication skills.
- A basic understanding of medical terminology and hospital systems.
- A compassionate approach to patient care and the ability to handle sensitive situations.
Why Join Us
- Be part of a supportive team that values every member\’s contribution.
- Enhance your skills in a dynamic, fast-paced environment.
- Contribute to the well-being of patients and the community.
If you\’re excited about joining a dedicated team that puts patients at the heart of everything we do, we want to hear from you! Apply today to become a vital part of our mission to deliver outstanding healthcare services.
Together, let\’s make a difference in the lives of our patients!
The Equal Opportunities Employer statement applies to this role.
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Senior Administrator employer: Adecco
Contact Detail:
Adecco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Administrator
✨Tip Number 1
Familiarise yourself with the specific responsibilities of the role, especially around managing course enrolments and data tracking. Being able to discuss your experience in these areas during an interview will show that you understand the job requirements.
✨Tip Number 2
Highlight your customer service skills and any relevant experience in a fast-paced environment. Prepare examples of how you've successfully managed client interactions or resolved issues, as this will demonstrate your ability to thrive under pressure.
✨Tip Number 3
Brush up on your Excel and Microsoft Word skills before the interview. Being able to confidently discuss your proficiency in these tools can set you apart, especially since they are crucial for data tracking and reporting in this role.
✨Tip Number 4
Research the company culture and values of the Academy Team. Understanding their mission and how they operate will help you align your answers during the interview, showing that you're not just a fit for the role but also for the team.
We think you need these skills to ace Senior Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in office management, operations, or customer service. Emphasise your organisational skills and proficiency in Excel and Microsoft Word, as these are key for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer care and your ability to thrive in a fast-paced environment. Mention specific examples of how you've successfully managed similar responsibilities in previous roles.
Highlight Relevant Skills: In your application, clearly outline your strong verbal and written communication abilities. Provide examples of how you've effectively interacted with clients and managed queries in past positions.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for this role.
How to prepare for a job interview at Adecco
✨Showcase Your Organisational Skills
As a Senior Administrator, your ability to stay organised is crucial. Prepare examples of how you've successfully managed multiple tasks or projects in the past, especially in fast-paced environments.
✨Demonstrate Customer Care Experience
Since the role involves client interaction, be ready to discuss your experience in customer service. Share specific instances where you resolved queries efficiently and ensured customer satisfaction.
✨Highlight Your Technical Proficiency
The job requires high proficiency in Excel and Microsoft Word. Brush up on these tools before the interview and be prepared to discuss how you've used them in previous roles, particularly for data tracking and reporting.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities under pressure. Think of scenarios where you had to manage unexpected changes or challenges, and explain how you handled them effectively.
