At a Glance
- Tasks: Coordinate schedules and ensure smooth service delivery for engineers and clients.
- Company: Join a growing compliance and facilities services business with a supportive team.
- Benefits: Enjoy full training, career development, and a competitive salary package.
- Other info: Great opportunity for career growth in a stable and expanding organisation.
- Why this job: Be the key link between clients and engineers while developing your skills in a dynamic environment.
- Qualifications: Experience in administration or customer service, with strong organisational and communication skills.
The predicted salary is between 40500 - 49500 £ per year.
Scheduling & Service Coordinator
Location: Southend Salary: Up to £29,000 Job Type: Full Time | Permanent | Monday to Friday
Overview
An exciting opportunity has arisen for an organised and proactive Service Coordinator to join a growing compliance and facilities services business.
This role is ideal for someone with strong administration, scheduling, customer service, or coordination experience who enjoys working in a fast-paced environment.
You'll play a key role in ensuring engineers are scheduled efficiently, client requirements are met, and service delivery runs smoothly.
Full training will be provided, making this a great opportunity to develop your career within a growing organisation.
Key Responsibilities
- Plan and schedule engineer's workloads to maximise efficiency.
- Coordinate jobs and service visits across multiple client sites.
- Liaise with customers to arrange appointments and confirm work schedules.
- Act as a central point of contact between clients, engineers, subcontractors, and internal teams.
- Ensure all works are booked, planned, and delivered within agreed timescales.
- Monitor job progress and update internal systems with accurate information.
- Prepare and distribute relevant job documentation, permits, reports, and certificates.
- Create schedules and programmes of work for larger contracts.
- Work closely with sales and account management teams to prioritise customer requirements.
- Manage subcontractor bookings and ensure required documentation is received.
- Resolve scheduling issues and respond to customer queries professionally.
- Support invoicing processes by ensuring completed works are correctly recorded.
- Produce reports and assist with performance monitoring where required.
- Provide general administrative support to the Service Delivery team.
What We're Looking For
- Previous experience in administration, scheduling, coordination, planning, customer service, or operations support.
- Strong organisational skills with the ability to manage multiple tasks simultaneously.
- Excellent communication skills, both written and verbal.
- Good IT skills, including Microsoft Office and database systems.
- High level of attention to detail and accuracy.
- Ability to prioritise workload and work effectively under pressure.
- A positive, team-focused approach.
- Experience within facilities management, building services, engineering, maintenance, or compliance industries would be beneficial but is not essential.
Benefits
- Full training and ongoing support.
- Career development opportunities.
- Join an experienced and supportive team.
- Stable, growing organisation.
- Competitive salary and benefits package.
- #J-18808-Ljbffr
Scheduling & Service Coordinator employer: Adecco
Our client in Worthing is an excellent employer, offering a supportive work culture that values teamwork and individual contributions. With competitive pay and flexible hours, employees enjoy a balanced work-life dynamic while having access to growth opportunities within the manufacturing sector. This role as a Kitting Operative not only provides meaningful work but also allows you to be part of a respected organisation committed to excellence.
