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- Tasks: Coordinate service requests and manage communications for training sessions.
- Company: Join a fantastic business in Salford with a supportive culture.
- Benefits: Enjoy 28 days annual leave, private healthcare, and birthday off.
- Why this job: Make a real difference by helping individuals access essential tools.
- Qualifications: Previous admin experience and strong communication skills required.
- Other info: Great career progression opportunities in a dynamic environment.
The predicted salary is between 24000 - 29000 £ per year.
Location: Salford, Manchester
Salary: £28,000-£29,000
Job Type: Permanent, Full‑Time
Overview
We are supporting a truly fantastic business in Salford as they look to recruit the newest member of their Administration and Booking Services team. In this role you'll coordinate service requests, manage communications, and ensure smooth scheduling of onsite and remote training sessions. This role is ideal for someone who is proactive, detail‑focused, and passionate about helping individuals access the tools and adjustments they need to thrive.
Key Responsibilities
- Communication & Enquiry Handling
- Respond promptly and professionally to incoming email enquiries.
- Manage both incoming and outgoing telephone calls, providing clear updates and guidance to clients.
- Follow up on outstanding tasks, documentation, or service actions.
- Service Request & Case Management
- Process adjustment service requests.
- Support clients throughout their journey, ensuring they feel informed and looked after.
- Prepare and send standardised quotations.
- Scheduling & Coordination
- Organise onsite services such as deliveries, training, or coaching sessions.
- Coordinate remote services including virtual coaching, online training, and external support arrangements.
- Liaise closely with internal departments such as logistics, procurement, training, coaching, and administrative teams.
- Payment & Documentation
- Arrange and process customer payments through various channels (telephone, payment links, purchase orders).
- Maintain accurate and high‑quality data entry across internal systems.
- Support the upkeep of internal and external KPIs by ensuring tasks are completed within agreed timeframes.
Key Attributes
- Communication Skills
- Professional and confident written and verbal communication.
- Ability to communicate sensitively when supporting individuals with varying needs.
- Comfortable handling frequent telephone interactions.
- Organisation & Time Management
- Strong multitasking ability across emails, systems, and case files.
- Skilled at prioritising and managing a busy workload.
- Proactive, Problem‑Solving Mindset
- Able to take initiative and resolve issues independently.
- Confident following up on outstanding information or actions.
- Attention to Detail
- High standard of accuracy in data entry and documentation.
- Empathy & Professionalism
- Understanding and supportive approach to individual needs.
- Maintains professionalism and discretion at all times.
- Technical Proficiency
- Confident using email, CRM systems, Microsoft Office, and online forms.
- Capable of navigating supplier or administrative portals.
- Customer‑Focused Approach
- Keeps clients informed and supported throughout their journey.
- Handles complex cases with patience and professionalism.
Relevant Experience
- Essential
- Previous administrative or coordination experience.
- Experience managing shared inboxes, case tracking, or service documentation.
- Strong telecommunication skills.
- Preferred
- Familiarity with workplace adjustment processes or government‑funded support schemes.
- Experience coordinating training, coaching, or service delivery.
- Background liaising with multidisciplinary teams.
Benefits
- Living Wage Employer
- 28 Days Annual Leave
- Birthday Day Off
- Private Health Care Scheme
- Employee Recognition Awards
- Casual Fridays
- Company Events
- Career Progression Opportunities
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Senior Administrator Legal in Salford employer: Adecco
Contact Detail:
Adecco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Administrator Legal in Salford
✨Tip Number 1
Get your networking game on! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Practice makes perfect! Before any interview, run through common questions and scenarios you might face. This will help you feel more confident and articulate when discussing your experience and skills.
✨Tip Number 3
Show your enthusiasm! When you get the chance to chat with potential employers, let your passion for the role shine through. Talk about how you can contribute to their team and make a difference.
✨Tip Number 4
Don’t forget to follow up! After interviews or networking events, drop a quick thank-you email. It shows your appreciation and keeps you fresh in their minds. Plus, it’s a great way to reiterate your interest in the position.
We think you need these skills to ace Senior Administrator Legal in Salford
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience for the Senior Administrator Legal role. We want to see how your skills match up with what we're looking for, so don’t hold back on showcasing your admin and coordination expertise!
Show Off Your Communication Skills: Since this role involves a lot of communication, be sure to demonstrate your written and verbal skills in your application. Use clear and professional language, and maybe even include examples of how you've effectively handled enquiries or managed client communications in the past.
Highlight Your Organisational Skills: We love a candidate who can juggle multiple tasks! In your application, mention specific instances where you’ve successfully managed a busy workload or coordinated various services. This will show us that you’re proactive and detail-focused, just like we need.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company and what we stand for.
How to prepare for a job interview at Adecco
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the job description. Familiarise yourself with the key responsibilities and attributes required for the Senior Administrator Legal position. This will help you tailor your answers to show how your skills and experiences align perfectly with what they’re looking for.
✨Showcase Your Communication Skills
Since this role involves a lot of communication, be prepared to demonstrate your verbal and written skills during the interview. Practice answering questions clearly and confidently, and consider sharing examples of how you've effectively handled enquiries or managed client communications in the past.
✨Highlight Your Organisational Skills
This position requires strong multitasking and time management abilities. Be ready to discuss specific instances where you successfully juggled multiple tasks or projects. Use the STAR method (Situation, Task, Action, Result) to structure your responses and showcase your organisational prowess.
✨Prepare Questions to Ask
Interviews are a two-way street, so prepare thoughtful questions to ask your interviewers. Inquire about the team dynamics, the tools they use for scheduling and coordination, or how they measure success in this role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.