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- Tasks: Lead a team to deliver top-notch customer service and manage sales orders.
- Company: Join a dynamic team with a focus on excellence in customer service.
- Benefits: Enjoy a competitive salary, 23 days holiday, pension scheme, and healthcare perks.
- Why this job: This role offers leadership opportunities and the chance to make a real impact.
- Qualifications: Management experience and a passion for mentoring are essential.
- Other info: Immediate start available for the right candidate; apply now!
The predicted salary is between 21000 - 49000 £ per year.
We have a fantastic opportunity with one of our clients for a Sales Office Manager. You will be managing a team of Sales Administrators to ensure clients receive the best in customer service. This role is currently available for immediate start for the right candidate. You will need to have management experience and be used to nurturing and mentoring staff. Salary £35k neg Monday – Friday 8am – 5pm 23 days holiday Pension Scheme Health care and life assurance Free on site parking. Lead a team of Sales Office Administrators who are main point of contact for telephone and email sales orders and queries, and process orders from clients. Producing reports for sales, and report monthly sales figures. Deal with customers queries, enquiries, requests and complaints and any escalations. Provide effective solutions that enhance the customer experience Identify areas for improvement to ensure excellent customer service is delivered. Work collaboratively with key stakeholders across the business to ensure business goals are met Provide excellent customer service via telephone and email, responding promptly to customer questions, queries and orders. Mentor and develop the Sales Office Administrators, identifying processes that drive continuous improvement Staff management including well being, absences, attendance and performance issues, acting promptly and in line with policyIf you think this is the job for you please apply by submitting your CV. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website
SALES OFFICE MANAGER employer: Adecco
Contact Detail:
Adecco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SALES OFFICE MANAGER
✨Tip Number 1
Make sure to highlight your management experience in your conversations. When you connect with us or during interviews, share specific examples of how you've successfully led and mentored teams in the past.
✨Tip Number 2
Familiarize yourself with common customer service challenges and solutions. Being able to discuss these during your interactions will show that you understand the role's demands and are prepared to enhance the customer experience.
✨Tip Number 3
Demonstrate your ability to produce and analyze sales reports. Be ready to talk about how you've used data to drive improvements in sales processes or customer service in previous roles.
✨Tip Number 4
Network with current or former employees in similar roles. They can provide insights into the company culture and expectations, which can help you tailor your approach when applying through our website.
We think you need these skills to ace SALES OFFICE MANAGER
Some tips for your application 🫡
Highlight Management Experience: Make sure to emphasize your management experience in your CV and cover letter. Provide specific examples of how you've nurtured and mentored staff in previous roles.
Showcase Customer Service Skills: Demonstrate your ability to provide excellent customer service. Include examples of how you've handled customer queries, complaints, and escalations effectively.
Detail Your Reporting Skills: Since the role involves producing sales reports, mention any experience you have with data analysis and reporting. Highlight your ability to track and report on sales figures.
Tailor Your Application: Customize your CV and cover letter to align with the job description. Use keywords from the job posting to ensure your application stands out to recruiters.
How to prepare for a job interview at Adecco
✨Showcase Your Management Experience
Be prepared to discuss your previous management roles in detail. Highlight specific examples where you successfully mentored and developed your team, as this is crucial for the Sales Office Manager position.
✨Demonstrate Customer Service Skills
Since the role emphasizes excellent customer service, think of scenarios where you effectively handled customer queries or complaints. Share how you provided solutions that enhanced the customer experience.
✨Prepare for Team Leadership Questions
Expect questions about your leadership style and how you manage team dynamics. Be ready to explain how you motivate your team and address performance issues while maintaining a positive work environment.
✨Familiarize Yourself with Reporting
As the role involves producing sales reports, brush up on your reporting skills. Be ready to discuss how you track sales figures and identify areas for improvement based on data analysis.
