Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support Trade Account Managers and provide top-notch customer service daily.
- Company: Join a dynamic online business focused on sales and customer engagement.
- Benefits: Enjoy opportunities for progression, training, and a friendly work environment.
- Why this job: Be part of a vibrant team with a clear path for growth and impact.
- Qualifications: Strong communication skills and a friendly personality are essential; trade experience is a plus.
- Other info: Training provided on systems and products; remote work options may be available.
The predicted salary is between 28800 - 43200 £ per year.
Outline of role:
The main aim of the Sales Administrator is to support the Trade Account Managers to maintain and develop new customers, whilst maintaining a high level of customer service. The business front is an online web shop generating sales and even more importantly trade leads.
The role is wide ranging dealing with inbound enquires, administrative tasks, using our live chat section on our website and customer service for any existing or new customers for the business. The customer range is also wide and can be, for example end-users, trades people, builders and installers.
There is a clear path for progression if this is a route you wish to take.
Main duties:
Skills required:
To effectively communicate in oral and written communications
Confident telephone manner
Excellent organisation skills
Confident use of a PC to communicate internally and externally
Team worker
Self – Motivated
Friendly, energetic personality
Experience within the trade is preferred but not essential, all training on systems and products will be given.
Systems knowledge: There are systems and software in place to assist with this role, including:
CRM system to maintain accurate customer records for all communication and organising workflow.
Microsoft Office package, including Outlook for the use of email, Excel for recording data which along with the telephone these are critical tools for this role.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
Sales Administrator employer: Adecco
Contact Detail:
Adecco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Administrator
✨Tip Number 1
Familiarise yourself with our CRM system and Microsoft Office tools, especially Excel and Outlook. Being comfortable with these systems will not only help you in the role but also show us that you're proactive and ready to hit the ground running.
✨Tip Number 2
Brush up on your customer service skills, particularly in handling inquiries via live chat and phone. Practising how to communicate clearly and confidently can make a big difference in how you connect with potential customers.
✨Tip Number 3
Research our products and services thoroughly. Understanding what we offer will enable you to provide better support to our Trade Account Managers and customers, demonstrating your commitment to the role.
✨Tip Number 4
Network with professionals in the trade industry. Engaging with others in the field can provide insights into customer needs and expectations, which will be invaluable in your role as a Sales Administrator.
We think you need these skills to ace Sales Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Sales Administrator role. Emphasise your communication abilities, customer service experience, and any familiarity with CRM systems or Microsoft Office.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position. Mention specific examples of how you've supported sales teams or handled customer inquiries in the past, demonstrating your ability to maintain high levels of customer service.
Highlight Technical Skills: Since the role involves using various systems and software, be sure to mention your proficiency with CRM systems and Microsoft Office. If you have experience with data recording or managing customer records, include that as well.
Showcase Your Personality: The job description mentions a friendly and energetic personality. Use your application to convey your enthusiasm and self-motivation. A positive tone can make a significant difference in how your application is perceived.
How to prepare for a job interview at Adecco
✨Know the Role Inside Out
Make sure you understand the responsibilities of a Sales Administrator. Familiarise yourself with tasks like handling inbound enquiries, managing live chat, and supporting the Trade Account Managers. This will help you demonstrate your knowledge and enthusiasm during the interview.
✨Showcase Your Communication Skills
Since effective communication is key for this role, be prepared to discuss examples of how you've successfully communicated with customers in the past. Highlight your confident telephone manner and any experience you have with written communications.
✨Demonstrate Your Tech Savviness
The role requires proficiency in various systems, including CRM software and Microsoft Office. Be ready to talk about your experience with these tools and how you've used them to improve workflow or customer service in previous roles.
✨Exhibit a Customer-Centric Attitude
Emphasise your commitment to providing excellent customer service. Share specific instances where you've gone above and beyond to assist customers, as this will resonate well with the interviewers looking for someone who can maintain high service levels.
