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For Companies At a Glance
- Tasks: Support IT infrastructure and drive digital transformation with innovative tech solutions.
- Company: Dynamic organisation focused on cutting-edge technology and collaboration.
- Benefits: Competitive salary, career progression, remote work, and global travel opportunities.
- Other info: Inclusive culture with excellent professional development opportunities.
- Why this job: Make a real impact in IT while working with the latest technologies.
- Qualifications: Passion for IT, relevant degree, and 1-2 years of experience.
The predicted salary is between 34000 - 40000 £ per year.
Location: Ruabon, Wrexham
Salary: £34,000–£40,000
Job Type: Permanent
Hours: Monday–Thursday: 08:00–17:15, Working Fridays: 08:00–16:15, Approx. 21–23 non‑working Fridays per year
ABOUT THE ROLE
I’m recruiting on behalf of a client for an IT Engineer who will play a key role in supporting the management of the organisation’s IT infrastructure and driving digital transformation. You will provide high‑quality IT support, ensure the smooth daily running of systems, and collaborate with the tech team to help develop bespoke, award‑winning software platforms. This position offers excellent career progression and the opportunity to build innovative IT solutions using a range of programming languages.
RESPONSIBILITIES
- Manage Active Directory, Windows & Ubuntu Servers, SQL Server & MySQL, and virtual environments (VMware, vSphere)
- Oversee backups (Veeam), documentation (Confluence), and Synology DSM
- Provide support for Microsoft 365 and Windows operating systems
- Work with Fortinet FortiOS, Certero, and Axonius
- Install software and assist with network administration
- Configure and maintain laptops/desktops, printer servers, switches, firewalls, and Raspberry Pi devices
- Deliver local and remote user support
- Collaborate with HQ and branch offices via MS Teams
- Support database management, system queries, and BI reporting
- Maintain Windows Server roles including IIS, Print Server, File Server, and Terminal Services
- Use CLI, SSH, and ZPL label printing tools
- Contribute to AI‑driven system improvements and tech innovations
WHAT YOU’LL NEED TO BE SUCCESSFUL
- Knowledge of FIA framework, IT documentation control, and Cisco Meraki cloud
- Skills in Laravel, PHP, Python, C#.NET Core, and SSH
- Understanding of common network protocols, GitHub, Metabase, and Visual Studio Code
- Experience with Jira, Confluence, MerakiCloud, Azure Data Studio, and SharePoint
- Ability to produce BI reports from company systems
- Experience with virtual desktop infrastructure
- Strong CLI and label printer (ZPL) experience
ABOUT YOU
- Passionate about IT, cybersecurity, and preventing emerging threats
- Completed HNC/HND or Degree in IT/Software Development
- 1–2 years’ experience within an IT environment
- Clear communicator capable of simplifying complex technical issues
WHY THIS ROLE IS A GREAT OPPORTUNITY
- Work with cutting‑edge technologies and contribute to meaningful digital projects
- Supportive, collaborative, and inclusive working culture
- Excellent opportunities for progression and professional development
- Chance to travel to global sites within the wider organisation
- An opportunity to make a real impact and shape future systems
Technical Support Engineer- Remote in Ruabon employer: Adecco
Contact Detail:
Adecco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Support Engineer- Remote in Ruabon
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend tech meetups, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your projects, especially those involving programming languages like PHP or Python. This will give you an edge and demonstrate your hands-on experience.
✨Tip Number 3
Prepare for interviews by brushing up on common technical questions related to Active Directory, SQL Server, and network protocols. Practising with a friend can help you feel more confident when it’s your turn to shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Technical Support Engineer- Remote in Ruabon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Technical Support Engineer. Highlight relevant experience with Active Directory, Windows & Ubuntu Servers, and any programming languages you know. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about IT and how your background makes you a great fit for our team. Don’t forget to mention any specific projects or experiences that relate to the job description.
Show Off Your Communication Skills: As a Technical Support Engineer, clear communication is key. In your application, demonstrate your ability to simplify complex technical issues. We love candidates who can convey their thoughts clearly and effectively!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Adecco
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Active Directory, Windows & Ubuntu Servers, and SQL Server. Be ready to discuss how you've used these technologies in past roles, as well as any experience with tools like Veeam and Confluence.
✨Showcase Your Problem-Solving Skills
Prepare to share specific examples of how you've tackled technical issues in the past. Think about times when you delivered local or remote user support and how you resolved complex problems using your skills in programming languages like PHP or Python.
✨Communicate Clearly
Since the role requires collaboration with teams via MS Teams, practice explaining technical concepts in simple terms. This will demonstrate your ability to communicate effectively with both technical and non-technical colleagues.
✨Be Ready for Scenario Questions
Expect questions that put you in real-world scenarios related to IT support and system management. Prepare to discuss how you would handle specific situations, such as managing backups or configuring network devices, to show your practical understanding of the role.