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- Tasks: Support IT infrastructure and drive digital transformation with innovative tech solutions.
- Company: Dynamic organisation focused on cutting-edge technology and collaboration.
- Benefits: Competitive salary, flexible hours, career progression, and global travel opportunities.
- Other info: Inclusive culture with excellent professional development opportunities.
- Why this job: Make a real impact in IT while working with the latest technologies.
- Qualifications: Passion for IT, relevant degree, and 1-2 years of experience.
The predicted salary is between 34000 - 40000 £ per year.
Location: Ruabon, Wrexham
Salary: £34,000–£40,000
Job Type: Permanent
Hours: Monday–Thursday: 08:00–17:15, Working Fridays: 08:00–16:15, Approx. 21–23 non‑working Fridays per year
ABOUT THE ROLE
I’m recruiting on behalf of a client for an IT Engineer who will play a key role in supporting the management of the organisation’s IT infrastructure and driving digital transformation. You will provide high‑quality IT support, ensure the smooth daily running of systems, and collaborate with the tech team to help develop bespoke, award‑winning software platforms. This position offers excellent career progression and the opportunity to build innovative IT solutions using a range of programming languages.
RESPONSIBILITIES
- Manage Active Directory, Windows & Ubuntu Servers, SQL Server & MySQL, and virtual environments (VMware, vSphere)
- Oversee backups (Veeam), documentation (Confluence), and Synology DSM
- Provide support for Microsoft 365 and Windows operating systems
- Work with Fortinet FortiOS, Certero, and Axonius
- Install software and assist with network administration
- Configure and maintain laptops/desktops, printer servers, switches, firewalls, and Raspberry Pi devices
- Deliver local and remote user support
- Collaborate with HQ and branch offices via MS Teams
- Support database management, system queries, and BI reporting
- Maintain Windows Server roles including IIS, Print Server, File Server, and Terminal Services
- Use CLI, SSH, and ZPL label printing tools
- Contribute to AI‑driven system improvements and tech innovations
WHAT YOU’LL NEED TO BE SUCCESSFUL
- Knowledge of FIA framework, IT documentation control, and Cisco Meraki cloud
- Skills in Laravel, PHP, Python, C#.NET Core, and SSH
- Understanding of common network protocols, GitHub, Metabase, and Visual Studio Code
- Experience with Jira, Confluence, MerakiCloud, Azure Data Studio, and SharePoint
- Ability to produce BI reports from company systems
- Experience with virtual desktop infrastructure
- Strong CLI and label printer (ZPL) experience
ABOUT YOU
- Passionate about IT, cybersecurity, and preventing emerging threats
- Completed HNC/HND or Degree in IT/Software Development
- 1–2 years’ experience within an IT environment
- Clear communicator capable of simplifying complex technical issues
WHY THIS ROLE IS A GREAT OPPORTUNITY
- Work with cutting‑edge technologies and contribute to meaningful digital projects
- Supportive, collaborative, and inclusive working culture
- Excellent opportunities for progression and professional development
- Chance to travel to global sites within the wider organisation
- An opportunity to make a real impact and shape future systems
Remote - IT support Engineer in Ruabon employer: Adecco
Contact Detail:
Adecco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote - IT support Engineer in Ruabon
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend virtual meetups, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your IT projects, whether it's software you've developed or systems you've managed. This gives you a chance to demonstrate your expertise beyond just a CV.
✨Tip Number 3
Prepare for interviews by brushing up on common technical questions and scenarios related to the role. Practice explaining complex concepts in simple terms, as clear communication is key in IT support.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Remote - IT support Engineer in Ruabon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Engineer role. Highlight relevant experience with Active Directory, SQL Server, and any programming languages mentioned in the job description. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about IT and how your background makes you a great fit for our team. Don't forget to mention any specific projects or achievements that relate to the role.
Show Off Your Technical Skills: In your application, be sure to showcase your technical skills clearly. Mention your experience with tools like Veeam, Fortinet, and any programming languages you know. We love seeing candidates who can demonstrate their hands-on experience!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you'll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Adecco
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Active Directory, Windows & Ubuntu Servers, and SQL Server. Be ready to discuss how you've used these technologies in past roles, as well as any experience with tools like Veeam and Confluence.
✨Showcase Your Problem-Solving Skills
Prepare to share specific examples of how you've tackled IT issues in the past. Think about times when you delivered local or remote support and how you collaborated with teams to resolve complex problems.
✨Communicate Clearly
Since this role requires simplifying complex technical issues, practice explaining your past projects or experiences in a straightforward manner. This will demonstrate your ability to communicate effectively with both technical and non-technical team members.
✨Be Ready for Technical Questions
Expect questions that test your knowledge of programming languages like PHP, Python, and C#.NET Core. Brush up on common network protocols and be prepared to discuss your experience with tools like GitHub and Azure Data Studio.