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- Tasks: Support IT infrastructure and drive digital transformation with innovative tech solutions.
- Company: Dynamic organisation offering a collaborative and inclusive culture.
- Benefits: Competitive salary, remote work, and excellent career progression opportunities.
- Other info: Opportunity to travel globally and work with cutting-edge technologies.
- Why this job: Join a team that values innovation and make a real impact on digital projects.
- Qualifications: Passion for IT, relevant degree, and 1-2 years of experience in an IT environment.
The predicted salary is between 34000 - 40000 £ per year.
Location: Ruabon, Wrexham
Salary: £34,000–£40,000
Job Type: Permanent
Hours: Monday–Thursday: 08:00–17:15, Working Fridays: 08:00–16:15, Approx. 21–23 non‑working Fridays per year
ABOUT THE ROLE
I’m recruiting on behalf of a client for an IT Engineer who will play a key role in supporting the management of the organisation’s IT infrastructure and driving digital transformation. You will provide high‑quality IT support, ensure the smooth daily running of systems, and collaborate with the tech team to help develop bespoke, award‑winning software platforms. This position offers excellent career progression and the opportunity to build innovative IT solutions using a range of programming languages.
RESPONSIBILITIES
- Manage Active Directory, Windows & Ubuntu Servers, SQL Server & MySQL, and virtual environments (VMware, vSphere)
- Oversee backups (Veeam), documentation (Confluence), and Synology DSM
- Provide support for Microsoft 365 and Windows operating systems
- Work with Fortinet FortiOS, Certero, and Axonius
- Install software and assist with network administration
- Configure and maintain laptops/desktops, printer servers, switches, firewalls, and Raspberry Pi devices
- Deliver local and remote user support
- Collaborate with HQ and branch offices via MS Teams
- Support database management, system queries, and BI reporting
- Maintain Windows Server roles including IIS, Print Server, File Server, and Terminal Services
- Use CLI, SSH, and ZPL label printing tools
- Contribute to AI‑driven system improvements and tech innovations
WHAT YOU’LL NEED TO BE SUCCESSFUL
- Knowledge of FIA framework, IT documentation control, and Cisco Meraki cloud
- Skills in Laravel, PHP, Python, C#.NET Core, and SSH
- Understanding of common network protocols, GitHub, Metabase, and Visual Studio Code
- Experience with Jira, Confluence, MerakiCloud, Azure Data Studio, and SharePoint
- Ability to produce BI reports from company systems
- Experience with virtual desktop infrastructure
- Strong CLI and label printer (ZPL) experience
ABOUT YOU
- Passionate about IT, cybersecurity, and preventing emerging threats
- Completed HNC/HND or Degree in IT/Software Development
- 1–2 years’ experience within an IT environment
- Clear communicator capable of simplifying complex technical issues
WHY THIS ROLE IS A GREAT OPPORTUNITY
- Work with cutting‑edge technologies and contribute to meaningful digital projects
- Supportive, collaborative, and inclusive working culture
- Excellent opportunities for progression and professional development
- Chance to travel to global sites within the wider organisation
- An opportunity to make a real impact and shape future systems
IT Support Engineer {FULLY REMOTE} in Ruabon employer: Adecco
Contact Detail:
Adecco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Engineer {FULLY REMOTE} in Ruabon
✨Tip Number 1
Network like a pro! Reach out to people in the industry on LinkedIn or at tech meetups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your projects, especially those involving programming languages like PHP or Python. This gives potential employers a taste of what you can do and sets you apart from the crowd.
✨Tip Number 3
Prepare for interviews by brushing up on common IT support scenarios. Practice explaining how you’d handle issues with Active Directory or SQL Server. Confidence in your technical knowledge will impress interviewers!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might be perfect for you. Plus, it’s a great way to show your enthusiasm for joining our team.
We think you need these skills to ace IT Support Engineer {FULLY REMOTE} in Ruabon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Support Engineer role. Highlight relevant experience with Active Directory, Windows & Ubuntu Servers, and any programming languages you know. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about IT and how your background makes you a great fit for our team. Don’t forget to mention any specific projects or achievements that relate to the job.
Show Off Your Technical Skills: In your application, be sure to showcase your technical skills, especially those mentioned in the job description like SQL Server, Microsoft 365, and network protocols. We love seeing candidates who can demonstrate their expertise!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Adecco
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Active Directory, Windows & Ubuntu Servers, and SQL Server. Be ready to discuss your experience with these technologies and how you've used them in past roles. This will show that you're not just familiar with the tools but can also apply them effectively.
✨Showcase Your Problem-Solving Skills
Prepare to share specific examples of how you've tackled IT issues in the past. Think about times when you delivered local or remote user support and how you resolved complex problems. This will demonstrate your ability to think critically and act decisively under pressure.
✨Communicate Clearly and Confidently
Since you'll be collaborating with teams via MS Teams, practice explaining technical concepts in simple terms. Being a clear communicator is key, so consider how you can simplify complex issues for non-technical stakeholders. This will highlight your ability to bridge the gap between tech and business.
✨Be Ready to Discuss Innovations
The role involves contributing to AI-driven system improvements, so come prepared with ideas! Think about how emerging technologies could enhance IT solutions. Showing your passion for innovation will set you apart and demonstrate your commitment to driving digital transformation.