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- Tasks: Lead HR strategy and manage complex employee relations cases in a dynamic environment.
- Company: Join a leading organisation in catering, cleaning, and facilities management.
- Benefits: Enjoy a competitive salary, hybrid working, and professional development opportunities.
- Other info: Opportunity for career growth and to work with senior leaders in a supportive team.
- Why this job: Make a real impact on employee relations and drive positive workplace culture.
- Qualifications: CIPD Level 5 or equivalent experience with extensive HR/ER expertise.
The predicted salary is between 60000 - 60000 £ per year.
Location: Dagenham, East London (hybrid working arrangements, the office based will be in Dagenham. The organisation works a hybrid working model with an expected 2 days minimum in the office and 3 days working from home)
Salary: 60,000 per annum
Duration: 12 months FTC
We're seeking a Senior HR & ER Business Partner on behalf of our catering, cleaning, building maintenance and facilities client. The role will support the Associate Director of HR in delivering a proactive, high quality HR Service, with a strong emphasis on leading employee relations strategy, complex case management, and providing expert HR guidance across the organisation.
The role will lead and oversee HR & employee relations activity across one or a combination of business units. Acting as a trusted advisor to senior leaders and managers, the role will provide expert guidance on complex people issues including performance, conduct, attendance, organisational change, and wellbeing, promoting fair, consistent and legally compliant people practices that build trust, reduce risk and support a positive, high performing culture.
Key Responsibilities:
- Act as the senior escalation point for complex ER cases, providing expert guidance on conduct, grievance, capability, attendance, performance and sensitive employee issues.
- Line manage, support and develop ER/HR Business Partners and HR Advisors, ensuring high standards of case management, professional development and consistent application of policy and practice.
- Provide coaching and supervision to the HR team to build capability, confidence and consistency in managing ER casework.
- Work with key stakeholders to proactively identify and resolve HR and ER issues, translating business needs and legislative changes into practical workforce solutions.
- Build and maintain strong relationships with senior managers and trade union representatives to support effective communication, engagement, and resolution of workforce issues.
- Lead on complex organisational change activity, including restructures, redundancy, TUPE and service redesign, ensuring legal compliance and best practice.
- Oversee HR-related projects and manage external providers (e.g. legal advisors, occupational health, mediators), ensuring high-quality service delivery and effective case resolution.
- Own HR data reporting and insight at a senior level, ensuring accurate case recording, trend analysis (absence, conduct, turnover) and actionable insights to inform strategic decision making.
- Act as a CIPHR champion, ensuring data integrity, compliance, and continuous improvement in HR systems and reporting capability.
- Drive continuous improvement in HR policies, processes and systems to ensure modern, consistent and effective people management practice.
Experience:
- Qualified to Level 5 CIPD or equivalent experience
- Membership of CIPD
- Extensive experience operating as a senior HR/ER practitioner within complex organisations
- Proven experience leading and managing ER casework at a high level, including complex, sensitive, and high risk matters
- Experience line managing HR professionals, including coaching, development and performance management
- Strong track record of advising senior leaders and managers on employment law, policy and risk-based decision making
- Significant experience managing employee relations in unionised environments, including consultation, negotiation and dispute resolution
- Demonstrate experience leading organisational change programmes, including restructures, redundancy and TUPE
- Proven ability to analyse HR data and ER trends to identify risks, inform decisions and improve outcomes
- Experience developing and improving HR policies, procedures and toolkits
- Experience working with HR systems (e.g. CIPHR or similar) to ensure accurate data, reporting and process improvement
- Ability to work independently at a senior level, exercising sound judgement on complex and high risk ER matters
Senior HR & ER Business Partner in Romford employer: Adecco
Contact Detail:
Adecco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior HR & ER Business Partner in Romford
✨Tip Number 1
Network like a pro! Reach out to your connections in HR and ER, especially those who might know someone at the company you're eyeing. A friendly chat can sometimes lead to insider info or even a referral.
✨Tip Number 2
Prepare for the interview by researching the company culture and recent news. This shows you're genuinely interested and helps you tailor your answers to align with their values and goals.
✨Tip Number 3
Practice your responses to common HR scenarios. Think about how you'd handle complex employee relations issues or organisational changes, as these are likely to come up in your interview.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed and puts you one step closer to landing that Senior HR & ER Business Partner role.
We think you need these skills to ace Senior HR & ER Business Partner in Romford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior HR & ER Business Partner role. Highlight your experience in employee relations and complex case management, as these are key aspects of the job. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your past experiences that relate to the responsibilities mentioned in the job description. We love a good story!
Showcase Your HR Knowledge: In your application, don’t forget to showcase your knowledge of HR policies and employment law. Mention any relevant qualifications like your CIPD membership and how you've applied this knowledge in previous roles. We’re looking for someone who can hit the ground running!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates. Plus, it’s super easy – just follow the prompts and let us know why you’d be a great addition to our team!
How to prepare for a job interview at Adecco
✨Know Your Stuff
Make sure you brush up on the latest HR and employee relations trends, especially those relevant to complex case management. Familiarise yourself with employment law and best practices in managing sensitive issues, as this will show your expertise and confidence during the interview.
✨Showcase Your Experience
Prepare specific examples from your past roles where you've successfully led ER casework or managed organisational change. Use the STAR method (Situation, Task, Action, Result) to structure your responses, making it easy for the interviewer to see your impact.
✨Build Rapport
Since this role involves acting as a trusted advisor, practice building rapport with your interviewers. Be personable and engage them in conversation about their experiences and challenges within the organisation. This will demonstrate your ability to connect with senior leaders and stakeholders.
✨Ask Insightful Questions
Prepare thoughtful questions that reflect your understanding of the role and the organisation's needs. Inquire about their current HR challenges or how they envision the future of employee relations within the company. This shows your genuine interest and strategic thinking.