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For Companies At a Glance
- Tasks: Support repairs and maintenance, manage job allocations, and ensure great customer service.
- Company: Join a dynamic team in Newham, London, making a real impact in the community.
- Benefits: Competitive pay at £18.33 per hour with opportunities for growth.
- Why this job: Be part of a team that values your input and helps improve local services.
- Qualifications: Strong communication skills and a proactive approach to problem-solving.
- Other info: Inclusive environment with support for all backgrounds and abilities.
Job Description
Job Title: RMS Administrator / PlannerLocation: Newham, LondonContract Type: Temporary
Rate: £18.33
Are you ready to make a meaningful impact in the Repairs Maintenance Service? Join our dynamic team as an RMS Administrator / Planner and help us ensure top-notch service delivery while supporting our diverse community!
Key Responsibilities:
- Provide administrative support for planned and cyclical repairs, including kitchens, bathrooms, and special projects.
- Manage job allocations and maintain clear communication with residents regarding works to their properties.
- Address customer inquiries with professionalism and courtesy, ensuring a positive experience.
- Coordinate and monitor works orders, ensuring compliance with health and safety standards.
- Handle complaints and member inquiries efficiently, striving for resolution.
What We're Looking For:
- Strong interpersonal and communication skills.
- Ability to work independently and as part of a team in a fast-paced environment.
- Excellent customer service skills with a proactive approach to problem-solving.
- Willingness to work occasional evenings and weekends to meet service demands.
To Apply: Please submit your application detailing your relevant experience. We can't wait to meet you!
Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information – please copy and paste the following link in to your browser https://candidate-privacy
RMS Administrator / Planner employer: Adecco
Contact Detail:
Adecco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land RMS Administrator / Planner
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for an RMS Administrator / Planner role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Show us that you understand the importance of customer service and community support in the Repairs Maintenance Service. Tailor your answers to reflect how you can contribute to their mission.
✨Tip Number 3
Practice your communication skills! As an RMS Administrator / Planner, you'll need to handle inquiries and complaints with professionalism. Role-play common scenarios with a friend to boost your confidence before the big day.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace RMS Administrator / Planner
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the RMS Administrator / Planner role. We want to see how you can make a meaningful impact in our Repairs Maintenance Service!
Show Off Your Communication Skills: Since strong interpersonal skills are key for this position, don’t shy away from showcasing your ability to communicate effectively. Use examples from your past experiences where you’ve handled customer inquiries or resolved complaints.
Be Professional and Courteous: Remember, we’re looking for someone who can address customer inquiries with professionalism. Make sure your application reflects a positive attitude and a proactive approach to problem-solving.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get to know you better. We can’t wait to meet you!
How to prepare for a job interview at Adecco
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of an RMS Administrator / Planner. Familiarise yourself with the key tasks like managing job allocations and addressing customer inquiries. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since strong interpersonal skills are crucial for this position, prepare examples of how you've effectively communicated with customers or team members in the past. Think about situations where you resolved complaints or provided excellent service, as these will highlight your suitability for the role.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss specific instances where you've tackled challenges in a fast-paced environment. Whether it’s coordinating works orders or handling inquiries, showing that you can think on your feet and find solutions will impress your interviewers.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the types of projects you'll be involved in, or how they measure success in this role. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
