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- Tasks: Manage benefits and business rates, ensuring accurate payments and debt recovery.
- Company: Join a supportive council team focused on community welfare.
- Benefits: Competitive pay, hybrid working, and opportunities for professional growth.
- Other info: Inclusive environment with a commitment to diversity and support for all applicants.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Knowledge of business rates and strong communication skills required.
The predicted salary is between 30000 - 32000 £ per year.
Location: Hybrid (commutable distance to Wolverhampton)
Contract Type: Temporary
Hours: Full Time (37 hours per week)
Pay: £15.56 per hour
Key Responsibilities
- Pay the right benefit to the right person at the right time
- Collect the right amount from the right person at the right time
- Effectively manage the recovery of debts owed to the Council
- Accurately assessing and determining entitlement to housing benefits and council tax support
- Evaluating liability for council tax and business rates
- Implementing effective recovery methods for outstanding debts
- Negotiate sustainable repayment arrangements
- Attend court to liaise with customers regarding payment plans
What We're Looking For
- Strong knowledge of Business Rates Assessment
- Experience in Collection/Recovery
- Excellent communication skills for dealing with customer inquiries face‑to‑face, by telephone, or in writing
- A commitment to maximizing income and minimizing loss
Additional Requirements
- Adherence to the Council’s Constitution and Codes of Conduct
- Participation in training and staff development programs
- Compliance with relevant policies, including Health and Safety and General Data Protection Regulations
- A proactive approach to service improvement
Deadline for applications: Monday 18th May 2026
Equal Opportunities
Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Revenues And Benefits Officer - Business Rates employer: Adecco
Contact Detail:
Adecco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Revenues And Benefits Officer - Business Rates
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and the role. Understand their values and how you can contribute to their goals. Practise common interview questions and think about how your experience aligns with what they’re looking for.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the position. It also keeps you fresh in the interviewer’s mind as they make their decision.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that Revenues and Benefits Officer role. Plus, it’s a great way to stay updated on new opportunities tailored just for you.
We think you need these skills to ace Revenues And Benefits Officer - Business Rates
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with Business Rates Assessment and Collection/Recovery. We want to see how your skills match the key responsibilities listed in the job description!
Show Off Your Communication Skills: Since you'll be dealing with customers face-to-face and over the phone, it's crucial to demonstrate your excellent communication skills. Use examples from your past experiences to show how you handle inquiries effectively.
Highlight Your Proactive Approach: We love candidates who take initiative! Share any examples of how you've improved processes or services in previous roles. This will show us that you're committed to service improvement, which is a big plus for this role.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy to do!
How to prepare for a job interview at Adecco
✨Know Your Stuff
Make sure you brush up on your knowledge of business rates assessment and collection/recovery processes. Familiarise yourself with the key responsibilities listed in the job description, as this will help you answer questions confidently and demonstrate your expertise.
✨Practice Makes Perfect
Consider doing mock interviews with a friend or family member. Focus on common interview questions related to customer service and debt recovery. This will help you articulate your thoughts clearly and reduce any nerves you might have on the day.
✨Showcase Your Communication Skills
Since strong communication skills are essential for this role, prepare examples of how you've effectively dealt with customer inquiries in the past. Think about situations where you had to negotiate payment plans or resolve disputes, and be ready to share those stories.
✨Be Proactive and Positive
Demonstrate your proactive approach to service improvement during the interview. Share ideas on how you would maximise income and minimise loss for the council. A positive attitude can go a long way in showing that you're the right fit for the team!