Retail Store Manager

Retail Store Manager

Balerno Full-Time 30000 - 42000 £ / year (est.) No home office possible
Go Premium
A

At a Glance

  • Tasks: Lead a team to achieve sales goals and deliver top-notch customer service.
  • Company: Join a dynamic retail environment focused on excellence and teamwork.
  • Benefits: Enjoy 25 days annual leave, public holidays, and ongoing training opportunities.
  • Why this job: Be part of a supportive culture that values leadership and innovation.
  • Qualifications: Strong leadership skills and a passion for customer service are essential.
  • Other info: This role is based in Edinburgh, perfect for those seeking a new challenge.

The predicted salary is between 30000 - 42000 £ per year.

Role

:

As a Store Manager, you will play a key role in supporting your team to achieve their goals while delivering exceptional customer service. Your leadership will be crucial in maintaining high standards across all aspects of store operations, from sales to safety.

Key Responsibilities:

  • Team Leadership: Manage the store floor, leading and motivating the sales team to meet and exceed targets.
  • Customer Service: Lead by example in providing exceptional customer service, ensuring every customer leaves satisfied.
  • Operational Excellence: Maintain a tidy, organise store and back areas, ensuring high standards in merchandising and store conditions.
  • Financial Management: Oversee banking and till processes, ensuring accuracy and resolving any issues promptly.
  • Health & Safety: Ensure the safety of staff and customers, adhering to health and safety regulations.
  • Communication: Liaise with the Office Manager on maintenance issues and HR matters, ensuring smooth store operations.
  • Recruitment: Participate in the recruitment process, from conducting interviews to providing feedback to HR.
  • Rota Management: Ensure that store rotas are prepared and published at least 4 weeks in advance.
  • Inventory Control: Monitor deliveries and stock levels to ensure accuracy and adequate supply.
  • Marketing Collaboration: Work with Head Office on point-of-sale, window displays, and market campaigns.
  • Reporting: Provide daily feedback on store performance and handle any ad hoc duties as required by Head Office.
  • About You:

  • Strong leadership and motivational skills
  • Ability to work well with others and approach situations with ease
  • Dedication to delivering a high standard of customer service
  • Excellent communication skills
  • Ability to thrive in a fast-paced environment
  • Skilled in delegation and goal-setting
  • Proactive and innovative, with a willingness to present new ideas
  • What We Offer:

  • Full-time, permanent employmentCompetitive salary
  • 25 days of annual leave plus 4 public holidays
  • Staff discount
  • Ongoing staff training and development opportunities
  • If you are a dynamic and experienced Store Manager ready to take on a new challenge in Edinburgh, apply today and join a team that values your leadership and dedication!

    Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

    Retail Store Manager employer: Adecco

    Join a vibrant team in Edinburgh as a Retail Store Manager, where your leadership will not only drive sales but also foster a culture of exceptional customer service. We offer 25 days of annual leave plus 4 public holidays, alongside ongoing training and development opportunities to help you grow in your career. Experience a supportive work environment that values innovation and teamwork, making it an excellent place for those seeking meaningful and rewarding employment.
    A

    Contact Detail:

    Adecco Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Retail Store Manager

    ✨Tip Number 1

    Familiarise yourself with the latest retail trends and customer service best practices. This knowledge will not only help you stand out during interviews but also demonstrate your commitment to delivering exceptional service.

    ✨Tip Number 2

    Network with current or former employees of StudySmarter or similar companies. They can provide valuable insights into the company culture and expectations, which can give you an edge in your application process.

    ✨Tip Number 3

    Prepare specific examples of how you've successfully led a team or improved customer satisfaction in previous roles. Being able to share these stories will showcase your leadership skills effectively during any discussions.

    ✨Tip Number 4

    Stay proactive by following up on your application after submitting it through our website. A polite email expressing your enthusiasm for the role can leave a positive impression and keep you top of mind for the hiring team.

    We think you need these skills to ace Retail Store Manager

    Leadership Skills
    Customer Service Excellence
    Team Motivation
    Operational Management
    Financial Acumen
    Health and Safety Compliance
    Effective Communication
    Recruitment and Interviewing Skills
    Rota Management
    Inventory Control
    Marketing Collaboration
    Reporting and Analysis
    Problem-Solving Skills
    Adaptability in Fast-Paced Environments
    Proactive and Innovative Thinking

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV highlights your leadership experience and customer service skills. Use specific examples from previous roles that demonstrate your ability to manage a team and achieve sales targets.

    Craft a Compelling Cover Letter: In your cover letter, express your passion for retail and your commitment to exceptional customer service. Mention how your proactive approach and innovative ideas can contribute to the store's success.

    Highlight Relevant Experience: When detailing your work history, focus on roles where you managed teams or improved store operations. Include metrics or achievements that showcase your impact, such as sales growth or improved customer satisfaction scores.

    Prepare for Potential Questions: Think about common interview questions related to team leadership, customer service, and operational excellence. Prepare answers that reflect your experience and align with the job description provided.

    How to prepare for a job interview at Adecco

    ✨Showcase Your Leadership Skills

    As a Store Manager, your ability to lead and motivate a team is crucial. Be prepared to share specific examples of how you've successfully managed teams in the past, highlighting your leadership style and the results achieved.

    ✨Demonstrate Customer Service Excellence

    Exceptional customer service is key in retail. During the interview, discuss your approach to ensuring customer satisfaction and provide examples of how you've handled difficult situations to leave customers happy.

    ✨Discuss Operational Management Experience

    Talk about your experience in maintaining store operations, including inventory control and financial management. Be ready to explain how you ensure accuracy in banking and stock levels, as well as how you maintain high standards in store conditions.

    ✨Prepare for Scenario-Based Questions

    Expect questions that assess your problem-solving skills and ability to handle real-life scenarios. Think of examples where you've had to make quick decisions or implement new ideas to improve store performance, and be ready to discuss these in detail.

    Retail Store Manager
    Adecco
    Location: Balerno
    Go Premium

    Land your dream job quicker with Premium

    You’re marked as a top applicant with our partner companies
    Individual CV and cover letter feedback including tailoring to specific job roles
    Be among the first applications for new jobs with our AI application
    1:1 support and career advice from our career coaches
    Go Premium

    Money-back if you don't land a job in 6-months

    A
    • Retail Store Manager

      Balerno
      Full-Time
      30000 - 42000 £ / year (est.)
    • A

      Adecco

      10000+
    Similar positions in other companies
    UK’s top job board for Gen Z
    discover-jobs-cta
    Discover now
    >