Resident Services Advisor | First-Contact Council Support

Resident Services Advisor | First-Contact Council Support

Full-Time 30000 - 40000 Β£ / year (est.) No working from home possible
Adecco

At a Glance

  • Tasks: Engage with citizens and businesses, providing access to essential Council services via phone and email.
  • Company: Adecco, a supportive employer focused on customer service excellence.
  • Benefits: Inclusive work environment, professional development opportunities, and temporary role flexibility.
  • Other info: Join a team that values collaboration and offers growth potential.
  • Why this job: Make a difference in your community while developing valuable customer service skills.
  • Qualifications: Excellent communication, organisational skills, and ability to thrive under pressure.

The predicted salary is between 30000 - 40000 Β£ per year.

Adecco is seeking a Customer Service Advisor in Stevenage to engage with Hertfordshire citizens and businesses, providing access to essential Council services. This temporary role involves handling customer requests primarily via phone and email while maintaining high service delivery standards.

The ideal candidate should possess excellent communication and organizational skills, thrive under pressure, and be a team player. A supportive and inclusive work environment with opportunities for professional development is offered.

Resident Services Advisor | First-Contact Council Support employer: Adecco

Adecco is an excellent employer, offering a supportive and inclusive work environment in Stevenage where you can make a meaningful impact by assisting Hertfordshire citizens and businesses. With a strong focus on professional development, employees are encouraged to grow their skills while enjoying the benefits of a collaborative team culture that thrives under pressure.

Adecco

Contact Details:

Adecco Recruitment Team

We think you need these skills to ace Resident Services Advisor | First-Contact Council Support

Communication Skills
Problem-Solving Skills
Attention to Detail
Time Management
Adaptability
Teamwork
Customer Service Skills